STUFFY, crowded and poorly lit workplaces could be damaging productivity In East Lancashire businesses, according to a new survey conducted by energy supplier npower.

The company's small and medium sized business division surveyed over 1,200 people in full or part-time jobs, asking what made for a good atmosphere - both at work and in the places where they went to relax.

Many claimed their work atmosphere was average to downright bad, and 74 per cent of people in the North West - the highest for any region - claimed a better atmosphere at work would make them more productive.

The worst culprit was felt to be overcrowding - 46 per cent of people surveyed in the North West stated that more space would make for a more productive culture.

Almost as bad was the wrong temperature - 35 per cent nationally, and 36 per cent of workers surveyed in the North West wanted air conditioning, while one-in-four wanted to be able to control the temperature at work themselves.

One-in-four people are dazzled or squinting at work - claiming better lighting would lead to better performance.

As well as their surroundings, respondents rated having good people and good conversation around them as crucial to creating a positive atmosphere.

Dr Glenn Wilson, Reader in Personality at the Institute of Psychiatry, University of London, and an expert in workplace stress, commented on the survey findings:

" 'Atmosphere' is a combination of physical surroundings and how we interact with other people around us. Humans are predisposed to thrive in certain conditions that include a "natural" physical environment and a supportive social network.

"In work settings, contentment and productivity go hand in hand.

"Interestingly, while the benefits of a bright, well-heated and ventilated workplace are obvious, research also shows that good intentions are helpful.

"Efforts to establish the right atmosphere for workers are a signal that the employer cares about them, and this can be just as important as the physical measures themselves."

David Titterton is a director of npower business services and an expert in environmental engineering and energy usage.

"Simple things often get overlooked," he said. ", a slight draft in a restaurant, or a stuffy shop can put punters off - even if the problem is a subtle one. "We help our customers save money on energy bills, and you can do that and improve work atmosphere at the same time. For instance you can buy fluorescent lights that don't flicker, light quicker, use less electricity and last longer, while good insulation will keep heat in during winter, out in summer."