Leaky shower causes family's ceiling to collapse

A FAMILY is waiting for urgent repairs on their council house after a leaky shower caused the ceiling in their hall to collapse.

Concerned parents Karen and Karl Mills say the health and hygiene of their three children is being affected by the damp in their home.

work was originally due to start on their kitchen as part of Bolton at Home’s planned programme of improvements in the middle of September.

A surveyor from Bolton at Home visited the property on September 13 and told Mr and Mrs Mills’ work needed to be done on their bathroom too.

The couple claim a member of staff pulled the wet-floor lining away from the tiles to inspect the damp, which made the mould worse.

Since then, the family have been unable to use the shower because of the water dripping through the hall ceiling, causing the plaster to fall off.

Bolton at Home have carried out temporary repairs to the property but Mr and Mrs Mills say the service has not been good enough.

Mrs Mills, aged 44, said: “It’s a joke. I’ve been ringing up every day and they’ve only done a little bit of work and left.

“The only date they said they could re-do the bathroom was on November 4 and that’s when we’re in Disneyland. We need to use the bathroom.”

Mrs Mills’ son Ryan, aged nine, suffers from anxiety attacks, Tourette syndrome, learning difficulties, social communication impairment, speech and language delays and congenital heart disease.

Mrs Mills added: “My son has special needs and I need a working shower with a seat for him. Not only that, we all need to have a shower.”

But since the couple have made the complaint to The Bolton News, Bolton at Home have said they are addressing the repairs to the couple’s property.

A spokesman said: “We’ve made temporary repairs, boarding-up the ceiling in the hallway on Tuesday after addressing the leak from the bathroom on Saturday.”

He said work fully re-fitting the bathroom was due to begin next Friday.

Comments(49)

Gaz1262 says...
9:55am Sat 20 Oct 12

Do you pay your own rent or do I pay it for you. No self respecting individual would take a story like this to press. How embarrassed are you!!!

underwater says...
11:06am Sat 20 Oct 12

If the shower is so important to them why not give up the trip to Disneyland and pay some one to repair the damage. Thats what I would have to do, council tenants are on to a good thing. Wish I could have someone paying for my repairs while i took a holiday. But then again I only pay full council tax,income tax and full price for everything.

atlas123 says...
12:53pm Sat 20 Oct 12

For some reason the amount of sympathy i had declined around the Disneyland comment.

Another case of society needs to look after me, on my terms.

SmallTalker says...
5:22pm Sat 20 Oct 12

This story rings so true, Bolton at Home caused a leaky ceiling in a property of someone I know. They damaged a pipe in the loft and four plumbers could not work out when they had fixed it why there was still a leak! They finally cottoned on what was still causing the leak, and it was only because of MY suggestion. Despite the leak being repaired, they had left the loft insulation in which was holding water, and causing it to drop through the ceiling. Eventually the ceiling became so damaged because of the “missed problem over about a week” that asbestos could be seen. The result was the removal of the ceiling in both the living room and kitchen by a specialist team of asbestos removers and then for Bolton at Home to come and replace the entire ceiling, re-plaster it, paint and pay for the redecoration of the property because of the damaged caused to the wallpaper. It took months to get the ceiling repaired!

And last week they screwed up again... a plumber called on an emergency repair for no heating decided it was a faulty valve, to cut a long story short, four plumbers all said the same thing over separate visits over 12 days! It was only after a letter to John Lord the Chief Executive we got someone out who knew what he was doing and they decided it was not a fault on the valve, and that the pipes needed flushing out... Cue a letter today in the post confirming the appointment for Monday, obviously the letter I wrote and the endless conversations I have had on the phone over the past two weeks with people in repairs and Bolton at Home fell on deaf ears, because I wonder what part of

“My father is leaving the property on the 19th, and will not be here...” they did not understand!

Yes, FINALLY my father has escaped Bolton at Home and moved somewhere with a heating system that works and a walk in bathroom, he needs...

He pays his own rent (much to the surprise of some people on here no doubt!) having worked all his life his works pension means he does not qualified for Housing or Council Tax Benefit! No one should have to put up with repairs that Bolton at Home do, they are unreliable and offer shoddy workmanship and the staff have a rule of lying to people just to fob you off, a little like the staff on the phone.

At least where he has moved to now, his rent will be paid to a landlord that actually cares about their elderly tenants and there welfare.

P.S Bolton at Home, you can turn up on Monday but please pick the keys up from the housing office, they were handed in on Friday!

SmallTalker says...
5:23pm Sat 20 Oct 12

underwater wrote:
If the shower is so important to them why not give up the trip to Disneyland and pay some one to repair the damage. Thats what I would have to do, council tenants are on to a good thing. Wish I could have someone paying for my repairs while i took a holiday. But then again I only pay full council tax,income tax and full price for everything.
Not everyone in council property are in receipt of benefits, or are you wearing blinkers to how society functions these days!

SmallTalker says...
5:27pm Sat 20 Oct 12

Gaz1262 wrote:
Do you pay your own rent or do I pay it for you. No self respecting individual would take a story like this to press. How embarrassed are you!!!
How about a self respecting individual who does pay their rent and perhaps does not like to be fobbed off with shoddy repairs and lies from their landlord. I nearly personally contacted the Bolton News last week over Bolton at Home and there repairs, but decided against it because I was in the middle of helping one of their tenants move home (thank god!). My dad paid a fixed heating charge of £12 a week for GCH in his sheltered bungalow, but was without heat for 12 days, he would still be without heat if he had not moved yesterday! Would you pay your energy supplier money if they turned off your gas supply and left you with no heat, or would you complain about poor service?

SmallTalker says...
5:29pm Sat 20 Oct 12

atlas123 wrote:
For some reason the amount of sympathy i had declined around the Disneyland comment.

Another case of society needs to look after me, on my terms.
So people living in council property are not allowed a holiday? You are assuming that the Mill’s family are on benefits? Perhaps you need some therapy...

underwater says...
7:26pm Sat 20 Oct 12

No I am not wearing blinkers, have you walked around some of Boltons council estates recently. When I see the amount of money that has been spent on the houses and the state of them I get so angry, gardens that are a disgrace, manky curtains at the windows and piles of rubbish strewn around. Some of these people just do not give a **** and make no attempt to keep there homes nice.I was brought up in a council house but it was never allowed to look like a slum,even though we were a large family.

Changeit! says...
8:05pm Sat 20 Oct 12

Ok then, so how do you know this family is one of the scum bag families that you see?

Do you know, if you rent a house from someone other than Bolton at Home you can still claim Money for the rent if you are not in work.

Just because they live in a council property doesn't mean they are scum. When you rent out a house if anything goes wrong then you need to sort it out for the person living there. Same goes for Bolton at home.

In future do a little research before you go around and lable people and assume they don't pay their way.

foxyearthangel says...
9:21pm Sat 20 Oct 12

they have a child with special needs a trip to disneyland is well earned!

foxyearthangel says...
9:23pm Sat 20 Oct 12

i think a holiday is well earned having a child with a lot of special needs cant be easy

foxyearthangel says...
9:40pm Sat 20 Oct 12

Changeit! wrote:
Ok then, so how do you know this family is one of the scum bag families that you see?

Do you know, if you rent a house from someone other than Bolton at Home you can still claim Money for the rent if you are not in work.

Just because they live in a council property doesn't mean they are scum. When you rent out a house if anything goes wrong then you need to sort it out for the person living there. Same goes for Bolton at home.

In future do a little research before you go around and lable people and assume they don't pay their way.
well said!

Citizen Cane says...
9:58pm Sat 20 Oct 12

Let's get a sense of perspective here:

If the family is on benefits then those benefits are disgracefully excessive if they pay for Disnelland holidays - regardless of circumstances. Safety net: yes, holiday fund: no.

If the family are self-supporting then they should not be in social housing. Instead, they should surrender the accomodation to someone less fortunate. Staying put in this scenario is blatant selfishness.

This article is actually all about the entitlement not responsibility society that these folk live in and expect the taxpayer to empty their wallets for.

Here's the brutal truth : it's not sustainable.

COMING@YOU says...
10:41pm Sat 20 Oct 12

underwater wrote:
If the shower is so important to them why not give up the trip to Disneyland and pay some one to repair the damage. Thats what I would have to do, council tenants are on to a good thing. Wish I could have someone paying for my repairs while i took a holiday. But then again I only pay full council tax,income tax and full price for everything.
hi just because some people are in council property does not mean they dont pay council tax . iam in one & i ve always paid full & it still takes ages to do repairs & some time they people doing ther jobs dont turn up & havent got a clue the family as enough problems never mind bolton @ home causing the problem in 1st place council tax as nothing to do with it not fixing the problem just covering it up dont help anything they should of fix'ed the floor not patched it shabby job.. makes me not want to not pay my council tax

COMING@YOU says...
10:59pm Sat 20 Oct 12

Gaz1262 wrote:
Do you pay your own rent or do I pay it for you. No self respecting individual would take a story like this to press. How embarrassed are you!!!
if you lived in a council house then you would not say a comment like that many times i could of refused to pay any rent or council tax because of the problems of getting repairs done & you find that most people will look after the property & may do jobs themselfs because they may get it done right & not patched up .. & done sooner ...& by the way the mills family do work & look after the troubled son last thing is this happening to them..good on them are you the type that puts up & shuts up & they walk all over you ?? the best thing is what they have done so other people will not put up with it i would not be embarrassed....

COMING@YOU says...
11:11pm Sat 20 Oct 12

SmallTalker wrote:
underwater wrote:
If the shower is so important to them why not give up the trip to Disneyland and pay some one to repair the damage. Thats what I would have to do, council tenants are on to a good thing. Wish I could have someone paying for my repairs while i took a holiday. But then again I only pay full council tax,income tax and full price for everything.
Not everyone in council property are in receipt of benefits, or are you wearing blinkers to how society functions these days!
the shower is only a small thing to crop up in their life & cancel a holiday like that to get repairs done that the council have caused. i would not do it, you have kids ? do you ? not like they have to put up with & its a full time to look after the needs not getting any time off try it ... remember that could be a life time trip for them plus its in the tenant agrement that they keep to the up repairs not have them in to caurse it good for them i feel sorry that its not yet fixed ..

COMING@YOU says...
11:25pm Sat 20 Oct 12

underwater wrote:
No I am not wearing blinkers, have you walked around some of Boltons council estates recently. When I see the amount of money that has been spent on the houses and the state of them I get so angry, gardens that are a disgrace, manky curtains at the windows and piles of rubbish strewn around. Some of these people just do not give a **** and make no attempt to keep there homes nice.I was brought up in a council house but it was never allowed to look like a slum,even though we were a large family.
hi so your the type that look in evearybodys garden are you? try the bins .. its about the council making problems & not fixing the showeroom & if my memory is right i ve seen the house the mill's live & they have a beutifull garden & look after the propety
and thing like that should be not left with the conditionn faceing them ..

COMING@YOU says...
12:27am Sun 21 Oct 12

Citizen Cane wrote:
Let's get a sense of perspective here:

If the family is on benefits then those benefits are disgracefully excessive if they pay for Disnelland holidays - regardless of circumstances. Safety net: yes, holiday fund: no.

If the family are self-supporting then they should not be in social housing. Instead, they should surrender the accomodation to someone less fortunate. Staying put in this scenario is blatant selfishness.

This article is actually all about the entitlement not responsibility society that these folk live in and expect the taxpayer to empty their wallets for.

Here's the brutal truth : it's not sustainable.
hi how long do you have for a holiday? & how many times in a year do you go away? .. the family may only be going for a couple of days & in putting things in perspective you need to see inbetween the line's. it may be they saved up a long time & spending it together with the children, it is good to see.they are not sellfish & will go were the children will love to have a good time ..the thing is its nothing to do with benefits they might of given lots up how do you know.? have you seen how all things have change lately ? the is no housing & it may be if any one's less fortunate it might be a fault of there own .the story is about a mess thay have been left in by people that get paid lots a year for doing a job that they carn't do or seem to fix but patch up or **** up. the bolton @ home are on a mass refebishment on the area & it should of been sorted out with importance & why dont you give up yor home to them & you live in the mess that thay are in .. see if you do the same they have been on the phone every day to no joy & would you give up your home only to see it go to some family from outer the uk.. get real. its nice to see your alright ..good on them hope thay get thing's sorted soon .

aardwolf says...
8:42am Sun 21 Oct 12

Cloud cuckooland council tenants get in the paper again... A problem exists for which temporary repairs were carried out pending scheduled work later on. That, my subsidised friends, is how the real world works. Those of us who inhabit the real world when faced with one solution we find unsuitable strive for another. We do not bang our heads mothlike against an intransigent object then complain to the press because of our headache. What about connecting a shower attachment to the bath taps? Cost - around a tenner. As for the holiday to Disneyland apparently everyone deserves a holiday there these days.I;m sure the benefits office will be double-checking... November 4th? Hmmm half-term is late this year...

Random thought says...
11:18am Sun 21 Oct 12

SmallTalker wrote:
This story rings so true, Bolton at Home caused a leaky ceiling in a property of someone I know. They damaged a pipe in the loft and four plumbers could not work out when they had fixed it why there was still a leak! They finally cottoned on what was still causing the leak, and it was only because of MY suggestion. Despite the leak being repaired, they had left the loft insulation in which was holding water, and causing it to drop through the ceiling. Eventually the ceiling became so damaged because of the “missed problem over about a week” that asbestos could be seen. The result was the removal of the ceiling in both the living room and kitchen by a specialist team of asbestos removers and then for Bolton at Home to come and replace the entire ceiling, re-plaster it, paint and pay for the redecoration of the property because of the damaged caused to the wallpaper. It took months to get the ceiling repaired!

And last week they screwed up again... a plumber called on an emergency repair for no heating decided it was a faulty valve, to cut a long story short, four plumbers all said the same thing over separate visits over 12 days! It was only after a letter to John Lord the Chief Executive we got someone out who knew what he was doing and they decided it was not a fault on the valve, and that the pipes needed flushing out... Cue a letter today in the post confirming the appointment for Monday, obviously the letter I wrote and the endless conversations I have had on the phone over the past two weeks with people in repairs and Bolton at Home fell on deaf ears, because I wonder what part of

“My father is leaving the property on the 19th, and will not be here...” they did not understand!

Yes, FINALLY my father has escaped Bolton at Home and moved somewhere with a heating system that works and a walk in bathroom, he needs...

He pays his own rent (much to the surprise of some people on here no doubt!) having worked all his life his works pension means he does not qualified for Housing or Council Tax Benefit! No one should have to put up with repairs that Bolton at Home do, they are unreliable and offer shoddy workmanship and the staff have a rule of lying to people just to fob you off, a little like the staff on the phone.

At least where he has moved to now, his rent will be paid to a landlord that actually cares about their elderly tenants and there welfare.

P.S Bolton at Home, you can turn up on Monday but please pick the keys up from the housing office, they were handed in on Friday!
Sorry to go off from what the article is about but how do you know there was a letter delivered on Saturday confirming an appointment for Monday if the keys had been handed in to the Housing Office the day before....?

Random thought says...
11:23am Sun 21 Oct 12

SmallTalker wrote:
Gaz1262 wrote:
Do you pay your own rent or do I pay it for you. No self respecting individual would take a story like this to press. How embarrassed are you!!!
How about a self respecting individual who does pay their rent and perhaps does not like to be fobbed off with shoddy repairs and lies from their landlord. I nearly personally contacted the Bolton News last week over Bolton at Home and there repairs, but decided against it because I was in the middle of helping one of their tenants move home (thank god!). My dad paid a fixed heating charge of £12 a week for GCH in his sheltered bungalow, but was without heat for 12 days, he would still be without heat if he had not moved yesterday! Would you pay your energy supplier money if they turned off your gas supply and left you with no heat, or would you complain about poor service?
Some bungalows have a communal heating system which is seen to by another company, not Bolton At Home.

I hope your father is happy now where he lives :)

foxyearthangel says...
11:46am Sun 21 Oct 12

i am a friend of this family and they do work oh and pay rent and council tax the trip to disneyland is a two day not a two wk call it a respite for there disabled child ! there garden is tidy same as there house they dont live in scum either they hav ever right to complain about bolton at home without being victimised by anyone x

foxyearthangel says...
11:56am Sun 21 Oct 12

aardwolf wrote:
Cloud cuckooland council tenants get in the paper again... A problem exists for which temporary repairs were carried out pending scheduled work later on. That, my subsidised friends, is how the real world works. Those of us who inhabit the real world when faced with one solution we find unsuitable strive for another. We do not bang our heads mothlike against an intransigent object then complain to the press because of our headache. What about connecting a shower attachment to the bath taps? Cost - around a tenner. As for the holiday to Disneyland apparently everyone deserves a holiday there these days.I;m sure the benefits office will be double-checking... November 4th? Hmmm half-term is late this year...
a shower attachment cant be connected to the bath taps as the property doesnt have a bath no doubt down to bolton at home!

COMING@YOU says...
1:07pm Sun 21 Oct 12

thats true may be down to cutting cost again its obviously that people do not read properly because the story is the is no bath & just a wet room shower also its leaking thats caused damage but why have thay took to long to fix the floor ? by the way the is lot's of people that live on council estates & the property is been bought ... whats with this private & council thing.? council waste money. like douberling up on jobs that thay get paid lots for ..

SmallTalker2 says...
3:45pm Sun 21 Oct 12

Random thought wrote:
SmallTalker wrote:
This story rings so true, Bolton at Home caused a leaky ceiling in a property of someone I know. They damaged a pipe in the loft and four plumbers could not work out when they had fixed it why there was still a leak! They finally cottoned on what was still causing the leak, and it was only because of MY suggestion. Despite the leak being repaired, they had left the loft insulation in which was holding water, and causing it to drop through the ceiling. Eventually the ceiling became so damaged because of the “missed problem over about a week” that asbestos could be seen. The result was the removal of the ceiling in both the living room and kitchen by a specialist team of asbestos removers and then for Bolton at Home to come and replace the entire ceiling, re-plaster it, paint and pay for the redecoration of the property because of the damaged caused to the wallpaper. It took months to get the ceiling repaired!

And last week they screwed up again... a plumber called on an emergency repair for no heating decided it was a faulty valve, to cut a long story short, four plumbers all said the same thing over separate visits over 12 days! It was only after a letter to John Lord the Chief Executive we got someone out who knew what he was doing and they decided it was not a fault on the valve, and that the pipes needed flushing out... Cue a letter today in the post confirming the appointment for Monday, obviously the letter I wrote and the endless conversations I have had on the phone over the past two weeks with people in repairs and Bolton at Home fell on deaf ears, because I wonder what part of

“My father is leaving the property on the 19th, and will not be here...” they did not understand!

Yes, FINALLY my father has escaped Bolton at Home and moved somewhere with a heating system that works and a walk in bathroom, he needs...

He pays his own rent (much to the surprise of some people on here no doubt!) having worked all his life his works pension means he does not qualified for Housing or Council Tax Benefit! No one should have to put up with repairs that Bolton at Home do, they are unreliable and offer shoddy workmanship and the staff have a rule of lying to people just to fob you off, a little like the staff on the phone.

At least where he has moved to now, his rent will be paid to a landlord that actually cares about their elderly tenants and there welfare.

P.S Bolton at Home, you can turn up on Monday but please pick the keys up from the housing office, they were handed in on Friday!
Sorry to go off from what the article is about but how do you know there was a letter delivered on Saturday confirming an appointment for Monday if the keys had been handed in to the Housing Office the day before....?
Royal Mail offer a great service call "Redirection" just £19 for three months of redirection to your new home! :)

SmallTalker2 says...
3:46pm Sun 21 Oct 12

Citizen Cane wrote:
Let's get a sense of perspective here:

If the family is on benefits then those benefits are disgracefully excessive if they pay for Disnelland holidays - regardless of circumstances. Safety net: yes, holiday fund: no.

If the family are self-supporting then they should not be in social housing. Instead, they should surrender the accomodation to someone less fortunate. Staying put in this scenario is blatant selfishness.

This article is actually all about the entitlement not responsibility society that these folk live in and expect the taxpayer to empty their wallets for.

Here's the brutal truth : it's not sustainable.
You really do speak through your arse don't you!

SmallTalker2 says...
3:49pm Sun 21 Oct 12

underwater wrote:
No I am not wearing blinkers, have you walked around some of Boltons council estates recently. When I see the amount of money that has been spent on the houses and the state of them I get so angry, gardens that are a disgrace, manky curtains at the windows and piles of rubbish strewn around. Some of these people just do not give a **** and make no attempt to keep there homes nice.I was brought up in a council house but it was never allowed to look like a slum,even though we were a large family.
I am inclined to agree, but you cannot tar everyone who lives in those homes with the same brush, some people do maintain there properties and keep them clean and tidy, those who don't are in fact breaking there tenancy rules and it's up to the landlord to do something, but like most landlords, the council and housing association they cannot be arsed!

SmallTalker2 says...
3:52pm Sun 21 Oct 12

COMING@YOU wrote:
Citizen Cane wrote:
Let's get a sense of perspective here:

If the family is on benefits then those benefits are disgracefully excessive if they pay for Disnelland holidays - regardless of circumstances. Safety net: yes, holiday fund: no.

If the family are self-supporting then they should not be in social housing. Instead, they should surrender the accomodation to someone less fortunate. Staying put in this scenario is blatant selfishness.

This article is actually all about the entitlement not responsibility society that these folk live in and expect the taxpayer to empty their wallets for.

Here's the brutal truth : it's not sustainable.
hi how long do you have for a holiday? & how many times in a year do you go away? .. the family may only be going for a couple of days & in putting things in perspective you need to see inbetween the line's. it may be they saved up a long time & spending it together with the children, it is good to see.they are not sellfish & will go were the children will love to have a good time ..the thing is its nothing to do with benefits they might of given lots up how do you know.? have you seen how all things have change lately ? the is no housing & it may be if any one's less fortunate it might be a fault of there own .the story is about a mess thay have been left in by people that get paid lots a year for doing a job that they carn't do or seem to fix but patch up or **** up. the bolton @ home are on a mass refebishment on the area & it should of been sorted out with importance & why dont you give up yor home to them & you live in the mess that thay are in .. see if you do the same they have been on the phone every day to no joy & would you give up your home only to see it go to some family from outer the uk.. get real. its nice to see your alright ..good on them hope thay get thing's sorted soon .
@ Citizen Cane 25 years ago when I was in secondary school, most of my friends lived in council homes, but had parents who worked and they went on holidays abroad, Florida, Spain, etc... whilst I who lived in a home my parents bought enjoyed holidays in the UK.

You seem to like to make assumptions about people living in council property!

SmallTalker2 says...
3:53pm Sun 21 Oct 12

Random thought wrote:
SmallTalker wrote:
Gaz1262 wrote:
Do you pay your own rent or do I pay it for you. No self respecting individual would take a story like this to press. How embarrassed are you!!!
How about a self respecting individual who does pay their rent and perhaps does not like to be fobbed off with shoddy repairs and lies from their landlord. I nearly personally contacted the Bolton News last week over Bolton at Home and there repairs, but decided against it because I was in the middle of helping one of their tenants move home (thank god!). My dad paid a fixed heating charge of £12 a week for GCH in his sheltered bungalow, but was without heat for 12 days, he would still be without heat if he had not moved yesterday! Would you pay your energy supplier money if they turned off your gas supply and left you with no heat, or would you complain about poor service?
Some bungalows have a communal heating system which is seen to by another company, not Bolton At Home.

I hope your father is happy now where he lives :)
Maybe, but this one was maintained poorly by Bolton at Home!

SmallTalker2 says...
3:57pm Sun 21 Oct 12

aardwolf wrote:
Cloud cuckooland council tenants get in the paper again... A problem exists for which temporary repairs were carried out pending scheduled work later on. That, my subsidised friends, is how the real world works. Those of us who inhabit the real world when faced with one solution we find unsuitable strive for another. We do not bang our heads mothlike against an intransigent object then complain to the press because of our headache. What about connecting a shower attachment to the bath taps? Cost - around a tenner. As for the holiday to Disneyland apparently everyone deserves a holiday there these days.I;m sure the benefits office will be double-checking... November 4th? Hmmm half-term is late this year...
I think the only person in cloud cuckooland is yourself...

So temporary repairs carried out which make a situation worse are acceptable are they... temporary repairs which then end up going wrong because of poorly skilled workers working for Bolton at Home not having a clue what they are doing is how the real world works.

Or perhaps Bolton at Home's intention is to balls up all the job so in the end they cost three times as much to put right, thus giving them an opportunity to put the rent prices up the following year!

oldest son says...
4:34pm Sun 21 Oct 12

I know this family. O yes it is my family. I'm there oldest son. My family are not council scum and they have brought me up to be a hard working lad. working full time and have my own place and pay my way. My perents work hard to look after us kids to give us the best chances in life. They have saved up for the trip to disney and my brother deserves it and will be one of the best things that family have the chance to do. A once in a life time trip. to sum up they pay rent and bills and have to report maintinance issuse to look after there property and they do take pride in doing so. If these jobs are not getting done this is what you have to do to get repairs done faster and make sure they are finished when they start them. Use the paper. Yes life is hard but thats life and problems with the house is just another problem that my family do not need.

COMING@YOU says...
5:46pm Sun 21 Oct 12

SmallTalker2 wrote:
COMING@YOU wrote:
Citizen Cane wrote:
Let's get a sense of perspective here:

If the family is on benefits then those benefits are disgracefully excessive if they pay for Disnelland holidays - regardless of circumstances. Safety net: yes, holiday fund: no.

If the family are self-supporting then they should not be in social housing. Instead, they should surrender the accomodation to someone less fortunate. Staying put in this scenario is blatant selfishness.

This article is actually all about the entitlement not responsibility society that these folk live in and expect the taxpayer to empty their wallets for.

Here's the brutal truth : it's not sustainable.
hi how long do you have for a holiday? & how many times in a year do you go away? .. the family may only be going for a couple of days & in putting things in perspective you need to see inbetween the line's. it may be they saved up a long time & spending it together with the children, it is good to see.they are not sellfish & will go were the children will love to have a good time ..the thing is its nothing to do with benefits they might of given lots up how do you know.? have you seen how all things have change lately ? the is no housing & it may be if any one's less fortunate it might be a fault of there own .the story is about a mess thay have been left in by people that get paid lots a year for doing a job that they carn't do or seem to fix but patch up or **** up. the bolton @ home are on a mass refebishment on the area & it should of been sorted out with importance & why dont you give up yor home to them & you live in the mess that thay are in .. see if you do the same they have been on the phone every day to no joy & would you give up your home only to see it go to some family from outer the uk.. get real. its nice to see your alright ..good on them hope thay get thing's sorted soon .
@ Citizen Cane 25 years ago when I was in secondary school, most of my friends lived in council homes, but had parents who worked and they went on holidays abroad, Florida, Spain, etc... whilst I who lived in a home my parents bought enjoyed holidays in the UK.

You seem to like to make assumptions about people living in council property!
thats right i could get a bit over the top here & you are
the one that makes the assumption. sounds like you are, jeaulous !! whats up you havent live well feeling sorry for you now make's me whant to cry we we we . what 25 years tell you what ; sounds like you miss out on some good time's pulls the uk as gots some good holidays. may be the family as already been all over the uk .& if you look the family have worked & done it all and best of all live on a council estate....

COMING@YOU says...
5:58pm Sun 21 Oct 12

oldest son wrote:
I know this family. O yes it is my family. I'm there oldest son. My family are not council scum and they have brought me up to be a hard working lad. working full time and have my own place and pay my way. My perents work hard to look after us kids to give us the best chances in life. They have saved up for the trip to disney and my brother deserves it and will be one of the best things that family have the chance to do. A once in a life time trip. to sum up they pay rent and bills and have to report maintinance issuse to look after there property and they do take pride in doing so. If these jobs are not getting done this is what you have to do to get repairs done faster and make sure they are finished when they start them. Use the paper. Yes life is hard but thats life and problems with the house is just another problem that my family do not need.
do you know.. if you are right that is a touching story best comment ive seen it is nice too read it now i,ve got tear drops ..if you was my son... i would be proud to read this good on you xx.. i think bolton @ home should pay for the damage if any & pay for the two day trip for the complete farse of it all seeing that the works not started & took nearly a week to sort .nice to have read your comment xx

JustBecause says...
6:10pm Sun 21 Oct 12

What's the problem with giving someone the keys to let them in, at least your not there when they making a mess.....

Alternatively try doing it the correct way, send them a letter give them 7 days to fix it or you will get it fixed and recover the cost from them via small claims court, simple enough.

And council tax has nowt to do with this.

COMING@YOU says...
7:01pm Sun 21 Oct 12

nice one!!! exactly now some one with a bit of sencence though going to court to get losses will stop all jobs on the property thay have there ways like that just gett it sort thay need to do stop playing games not going on now said enought on this mater old news what a shambles the first reply on this matter goes off about nothing that this story is about ... bye ...

Changeit! says...
8:18pm Sun 21 Oct 12

Hey you guys that complain that you have to fork out for repairs on your own home because you bought it!!....... Are you real? You bought it! It's your responsibility! You know for someone that's obviously really intelligent and higher class. You'd think you'd already know stuff like this.

COMING@YOU says...
8:30pm Sun 21 Oct 12

excuse me this is 2012 not 60s or 70s when front door was lett unlockedwake up boltonathome another shabby job on its way behind customers backs dont think so .and just heard that beutiful little boy nearly lost is life due to a rare disease .this family deserves a two day trip to disneyland bolton at home wake up he deserves to light up the sky this boy he sounds like a real firework good luck xxx

COMING@YOU says...
8:43pm Sun 21 Oct 12

Changeit! wrote:
Hey you guys that complain that you have to fork out for repairs on your own home because you bought it!!....... Are you real? You bought it! It's your responsibility! You know for someone that's obviously really intelligent and higher class. You'd think you'd already know stuff like this.
good on you wish i had thought of that well said up ***** to the upper carmran clan. that as caursed people to turn what it is, its hitting hard to one's that thought thay wasb better than any one selfish ones 1 side 'd like always ha ha

COMING@YOU says...
9:19pm Sun 21 Oct 12

lets hope this lovely little boy as a leak free and mould free bathroom which he deserves some what in the near future

Paul-smith says...
10:35pm Sun 21 Oct 12

What's this 32 comments and MR MOAN is not involved

adatherton says...
8:35pm Mon 22 Oct 12

It's a story about Bolton at Home not doing repairs on time, not the family themselves. I am a private landlord, and we would have repaired that within 24 hours.

swager123 says...
8:40pm Mon 22 Oct 12

Paul-smith wrote:
What's this 32 comments and MR MOAN is not involved
pmsfl !!

swager123 says...
8:41pm Mon 22 Oct 12

Yeh c'mon MM were are ya?? lol.

before and after garden servies says...
8:44pm Mon 22 Oct 12

Paul-smith wrote:
What's this 32 comments and MR MOAN is not involved
Its mr moan's house

COMING@YOU says...
9:03pm Mon 22 Oct 12

adatherton wrote:
It's a story about Bolton at Home not doing repairs on time, not the family themselves. I am a private landlord, and we would have repaired that within 24 hours.
thankyou for your support

COMING@YOU says...
9:10pm Mon 22 Oct 12

before and after garden servies wrote:
Paul-smith wrote:
What's this 32 comments and MR MOAN is not involved
Its mr moan's house
what a sad life you have

COMING@YOU says...
9:21pm Mon 22 Oct 12

Paul-smith wrote:
What's this 32 comments and MR MOAN is not involved
hay its mr smith here what's with the comments! sorry the is a lot.. feel left out on something? & is the something people should know .sad life

COMING@YOU says...
9:28pm Mon 22 Oct 12

swager123 wrote:
Yeh c'mon MM were are ya?? lol.
hay you never know may be coming back with a report soon ...

COMING@YOU says...
10:41pm Tue 23 Oct 12

before and after garden servies wrote:
Paul-smith wrote:
What's this 32 comments and MR MOAN is not involved
Its mr moan's house
mr moan is watching you all the time hahahahaha

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