9:30am Saturday 13th March 2010 in
A BLACKBURN pharmacist has accused a clamping firm of holding him to ransom over the delivery of vital drugs for cancer-stricken patients.
Riaz Hinglotwala, 36, who runs Whalley Range Pharmacy, has hit out after claiming his delivery driver was clamped after parking for just two minutes on a car park owned by Twin Valley Homes.
The driver, Harun Saleh, had left his van with the pharmacy logo and sign-age parked outside Stonyhurst Close, off Montague Street, Blackburn at 3.18pm on Tuesday, while he dropped off ‘urgent medication’ for a psychiatric patient.
But he returned to find his van, which was parked in a residents-only bay, clamped by a National Clamps enforcer.
Mr Hinglotwala said: “My driver put the National Clamps man on the phone and I explained that he needed to be released to carry on his rounds.
“These are very urgent deliveries and he had another 20 in Blackburn to do.
"We are talking about people undergoing palli-ative care who are housebound, others who have cancer and need painkillers, some who need heart medication and also antibiotics.
“I explained all this to him and later complained to his supervisor, but they didn’t care.
“He wasn’t having any of it and just held me to ransom.”
Mr Hinglotwala, who has run the busy pharmacist for more than three years, said he paid the £83 release fee by credit card over the phone to prevent further delay.
Kevin Ruth, executive director of Twin Valley Homes, said: “This is a very unfortunate situation but one that could very easily have been avoided.
“The car parks are clearly marked as “permit parking only” but there is time-limited, on-street parking available as well as public car parks.
“But each household in this area, including non-drivers, is entitled to a visitor’s parking permit, which they can give to one visitor.
"We would advise the pharmacy to speak to their clients to ask them for a visitor’s pass to use in future.”
Trevor Whitehouse, the chairman of National Clamps declined to comment.
Comments(27)
Mikeee47
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10:37am Sat 13 Mar 10
brfcrules
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12:20pm Sat 13 Mar 10
happycyclist
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12:25pm Sat 13 Mar 10
Michael@ClitheroeSince58
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12:36pm Sat 13 Mar 10
lwg76
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1:03pm Sat 13 Mar 10
Peckish
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1:06pm Sat 13 Mar 10
Scooby
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1:07pm Sat 13 Mar 10
burger face
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3:48pm Sat 13 Mar 10
Stone Island
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4:04pm Sat 13 Mar 10
burger face wrote:You don't half come out with some rubbish, you do. Are you in competition with Gayzer?
im glad they got clamped, they should clamp more people who dont know how to park properly,well done clampers you deserve a pay rise
lwg76
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4:07pm Sat 13 Mar 10
enoch-powell
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4:40pm Sat 13 Mar 10
burger face wrote:Totally agree , park within the rules and there will be no problems , more clampers please !!!
im glad they got clamped, they should clamp more people who dont know how to park properly,well done clampers you deserve a pay rise
AnimalReid
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6:30pm Sat 13 Mar 10
retired one
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6:38pm Sat 13 Mar 10
markdown micky
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7:56pm Sat 13 Mar 10
brfcrules
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9:58pm Sat 13 Mar 10
AnimalReid wrote:It was a residential car park, not the middle of the road, and not parked illegally. The clampers work privately and they wait for people including delivery vans to leave the vehicle even to obtain a permit and then clamp the van. They know that the van has to move so they know they will pay, easy money. I hope the people who make comments such as sicko or they deserved clamping are on the receiving end of requiring urgent meds and its delayed, or been sexually violated by mentally ill patients because they didn't get their meds on time. I know this pharmacy and they deliver meds for free without getting paid privately or by the nhs for this service.
Why on earth are we slagging off the clampers??
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Lots of people make thousands of 'urgent deliveries' every day but they dont abandon cars in the middle of the street or park illegally to do it do they??
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Where do we stop? - Next it will be 'well I know I was exceeding the speed limit when I ran over the child but I was making an 'urgent delivery' - it was err cancer drugs you know.... - oh thats ok then sir off you go..!!??
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This sicko pharmacist shouldnt be using his unfortunate clients medical situation to justify him doing whatever he wants. If its that urgent give him a blue light and call him an ambulance.
Whats the Matta
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1:46am Sun 14 Mar 10
woodyads
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1:37pm Sun 14 Mar 10
brfcrules
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1:49pm Sun 14 Mar 10
chrislancs
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2:05pm Sun 14 Mar 10
tenerc
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3:56pm Sun 14 Mar 10
HarwoodBiker
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8:46am Mon 15 Mar 10
mak1207
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12:39pm Mon 15 Mar 10
ste.g
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1:33pm Mon 15 Mar 10
theconsultant wrote:bravo.i could have put it better myself.the guy in question got clamped because you were parked illegally.stop looking for special treatment just because you deliver prescriptions.so do thousands of others.and for the rest of you sympathisers,stop falling for the sob story of his pitiful excuse.
Competition is good and im all in favor of it, but this i cannot say for all the new and recently opened local community pharmacies. Having worked within the medical fraternity for sometime now, i have nothing but criticisms regarding the many new local community pharmacies. the working ethic of most of these pharmacies is not in the interest of the patient but rather how many prescriptions can be procured, dispensed, deliverd and how much money can be made. within the medical grapevine i have heard pharmacist establishing liason with docters, doctors/GP's currying favour with particular pharmacies and getting backhand payout in return, pharmacist giving POM medicines in advance and getting a favoured doctor to write a follow up prescrition later without even medically assessing the patient. furthermore many of these new 100 hour pharmacies have little regard for time of day, an elderly patient i recently consulted had her medicnes delivered at 11pm at night! and so i am quite sure these pharmacies will be breaching many professional and ethical etiquttes in the manor in which they conduct there business. The east lancs health trust really need to curtail the amount of pharmacies to whom they are giving a licence and they should be scrutanised and audited vigourously. the purpose of a pharmacy within the community is to enhance the public health within the locality and not be concerned with the the bottom/profit line.
United!!United!!
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2:03pm Mon 15 Mar 10
HarwoodBiker
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3:43pm Mon 15 Mar 10
brfcrules
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10:16pm Tue 16 Mar 10
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moli says...
10:13am Sat 13 Mar 10