Turnaround for care home told to improve

Turnaround for care home told to improve

Turnaround for care home told to improve

First published in News This Is Lancashire: Photograph of the Author by , Reporter

CQC INSPECTORS have found that a Nelson care home that they rapped in March has improved ‘significantly’.

Inspectors from the CQC visited Nelson Manor Care Home in Barkerhouse Road last month after telling them that they needed to improve their care.

The home, which can accommodate 70 residents, failed to meet standards in the care and welfare of people who use the services, and in meeting nutritional needs.

The latest inspection shows that the home has now met those two standards.

In March, inspectors criticised staff at the home for not using the hoist to help people stand and pointed out that this can put patients at risk of harm.

They also found that patients in the Jubilee Unit were not asked what they wanted to eat at meal times.

The new report said: “During this visit we found the actions had been completed and the necessary improvements had been made.

“Since our last inspection, staff had received training and had discussed the methods used to help people to move.

“We found people requiring assistance were transferred safely using the hoist.

“The arrangements around meal times on Jubilee unit had been reviewed and revised. We observed people had their meals at the same time and staff were attentive and sensitive to people's needs.

“People were offered a choice of food the day before and there was sufficient food for them to change their choice on the day. The meal served looked appetising and was well presented.

“Staff were observed throughout the inspection to treat people with kindness and respect.”

The report also added: “We observed a black bin liner had been used as a cushion cover on one of the chairs in the lounge. This compromised people's right to dignity. We discussed this situation with the manager, who explained the lounge was due to be refurbished in the near future.”

No one at Nelson Manor Care Home was available for comment.

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