East Lancs cycle fans angry at full trains heading to Tour de France

This Is Lancashire: East Lancs cycle fans angry at full trains heading to Tour de France East Lancs cycle fans angry at full trains heading to Tour de France

ANGRY cycling fans took to social networking site Twitter to vent their fury at Northern Rail as space ran out on trains heading to the Tour de France.
Thousands of people from East Lancashire are thought to have travelled to see the race, but witnesses described over-crowded trains pulling up to platforms, leaving frustrated passengers no room to board at stations in the area.

Some said they had booked tickets in advance but had not been allowed on the trains they had booked for.
Sarah Hardman wrote in a message to Northern Rail: “Utter disgrace. No extra carriages. All trains full from Burnley for Tour de France.”
And Matty Harvey said: “Great organisation. Not. You’ve had four years to plan this; three carriages full at Preston. No chance for anyone in Burnley.”
Social media staff at Northern Rail were forced to put up with numerous tweets from disgruntled customers.
They replied on several occasions: “We have added as many services as we physically could. There is not an unlimited amount of trains unfortunately. Sorry.
“We have strengthened services and an enhanced timetable throughout the day focusing on what will be the busiest times.”
A spokeswoman for Northern Rail said passengers who were unable to travel will be offered a refund.
She said: “There was a phenomenal demand. We had almost double the capacity of our normal Sunday service, and we laid on special shuttles from Blackburn to Leeds.”

Comments (24)

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1:20pm Sun 6 Jul 14

the beaver says...

Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies.
Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies. the beaver
  • Score: 5

1:59pm Sun 6 Jul 14

Excluded again says...

The best Northern Rail trains in the north of England were commandeered for the south a couple of months ago. The north was left with so few trains that Northern Rail does not expect to have enough trains to run a service once the Todmordern Curve is re-opened. This was widely reported at the time.

So of course there are no extra trains in the north for something like the Tour de France.

If people in the north keep voting for the South East of England Nationalist Party (aka the Tories) then you can expect more and more to be taken from the north to be given to the south. That's what they always do.
The best Northern Rail trains in the north of England were commandeered for the south a couple of months ago. The north was left with so few trains that Northern Rail does not expect to have enough trains to run a service once the Todmordern Curve is re-opened. This was widely reported at the time. So of course there are no extra trains in the north for something like the Tour de France. If people in the north keep voting for the South East of England Nationalist Party (aka the Tories) then you can expect more and more to be taken from the north to be given to the south. That's what they always do. Excluded again
  • Score: 28

2:08pm Sun 6 Jul 14

vicn1956 says...

Why didn't some coach companies make a killing and put on specials?
I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice
Why didn't some coach companies make a killing and put on specials? I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice vicn1956
  • Score: 15

3:19pm Sun 6 Jul 14

ROBERTSLUMDWELLER123 says...

the beaver wrote:
Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies.
British rail were never as bad as the railways of today.company greed cripples the train companies,and in most European countries the train services are mostly state owned,and as the train companies in Holland are going to do is you pay extra for a ticket and the promise you they will get you to your destination,what countries give 10% if more than 3 mins late I have worked in most countries in Europe.
[quote][p][bold]the beaver[/bold] wrote: Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies.[/p][/quote]British rail were never as bad as the railways of today.company greed cripples the train companies,and in most European countries the train services are mostly state owned,and as the train companies in Holland are going to do is you pay extra for a ticket and the promise you they will get you to your destination,what countries give 10% if more than 3 mins late I have worked in most countries in Europe. ROBERTSLUMDWELLER123
  • Score: 14

3:20pm Sun 6 Jul 14

HelmshoreMan2010 says...

For the first time in my life I am going to side with the train company (yeah this is rare).

I was on the trains today (for different reasons) and what I saw was hundreds of people with bikes trying to get on the trains. I appreciate you want to watch the Tour de France but do you need to take your own bike along? It was like a branch of Halfords on each train and that 's what caused the most problems.

As mentioned above me there aren't any spare trains up north and I genuinely believe Nothern did all they could but in my eyes this was caused by inconsiderate passengers.
For the first time in my life I am going to side with the train company (yeah this is rare). I was on the trains today (for different reasons) and what I saw was hundreds of people with bikes trying to get on the trains. I appreciate you want to watch the Tour de France but do you need to take your own bike along? It was like a branch of Halfords on each train and that 's what caused the most problems. As mentioned above me there aren't any spare trains up north and I genuinely believe Nothern did all they could but in my eyes this was caused by inconsiderate passengers. HelmshoreMan2010
  • Score: 27

3:42pm Sun 6 Jul 14

s_smith says...

Where are these "extra" trains supposed to come from? Northers fleet is pretty much fully utilised during the week.. with maintenance on a lot of it done at weekends. So, do they cancel weekday services next week so that the units in use this weekend can be maintained? Also, most of the lines can only run a certain number of trains over them - I think the East Lancs line is a total of five per hour... and where are these trains to run to to get them out of the way of following services - there are few opportunities to reverse trains. Plus, any extra services have to fit in around other services, so as not to cause delays...

Let's also not forget that most stations in East Lancs can only take four car trains at most (Burnley being one of them) and the units Northern use don't have selective door opening.

There is a finite capacity on the railway in terms of number of trains available, train crew passed to drive the trains who also sign the routes as well as the number of trains that can actually fit on the lines.

A bit of cheap journalism by the LT really for only looking at social media reaction and not actually putting the full story across...
Where are these "extra" trains supposed to come from? Northers fleet is pretty much fully utilised during the week.. with maintenance on a lot of it done at weekends. So, do they cancel weekday services next week so that the units in use this weekend can be maintained? Also, most of the lines can only run a certain number of trains over them - I think the East Lancs line is a total of five per hour... and where are these trains to run to to get them out of the way of following services - there are few opportunities to reverse trains. Plus, any extra services have to fit in around other services, so as not to cause delays... Let's also not forget that most stations in East Lancs can only take four car trains at most (Burnley being one of them) and the units Northern use don't have selective door opening. There is a finite capacity on the railway in terms of number of trains available, train crew passed to drive the trains who also sign the routes as well as the number of trains that can actually fit on the lines. A bit of cheap journalism by the LT really for only looking at social media reaction and not actually putting the full story across... s_smith
  • Score: 20

4:04pm Sun 6 Jul 14

mrcool says...

As said above, why do you need to take your bike with you? Moan moan moan. Where did you expect the company to get the new rolling stock from?
As said above, why do you need to take your bike with you? Moan moan moan. Where did you expect the company to get the new rolling stock from? mrcool
  • Score: 7

4:16pm Sun 6 Jul 14

AnthonyUK says...

HelmshoreMan2010 wrote:
For the first time in my life I am going to side with the train company (yeah this is rare).

I was on the trains today (for different reasons) and what I saw was hundreds of people with bikes trying to get on the trains. I appreciate you want to watch the Tour de France but do you need to take your own bike along? It was like a branch of Halfords on each train and that 's what caused the most problems.

As mentioned above me there aren't any spare trains up north and I genuinely believe Nothern did all they could but in my eyes this was caused by inconsiderate passengers.
Northern did crackdown by refusing to take cycles and saying it wasnt possible to take them;good on Northern why should cyclists get priority for seats and their cycles over passengers who want to sit? I refused to give up my seat in a family table and seats for cyclists and their stuff, because they don't have to come first!
[quote][p][bold]HelmshoreMan2010[/bold] wrote: For the first time in my life I am going to side with the train company (yeah this is rare). I was on the trains today (for different reasons) and what I saw was hundreds of people with bikes trying to get on the trains. I appreciate you want to watch the Tour de France but do you need to take your own bike along? It was like a branch of Halfords on each train and that 's what caused the most problems. As mentioned above me there aren't any spare trains up north and I genuinely believe Nothern did all they could but in my eyes this was caused by inconsiderate passengers.[/p][/quote]Northern did crackdown by refusing to take cycles and saying it wasnt possible to take them;good on Northern why should cyclists get priority for seats and their cycles over passengers who want to sit? I refused to give up my seat in a family table and seats for cyclists and their stuff, because they don't have to come first! AnthonyUK
  • Score: 10

4:17pm Sun 6 Jul 14

doggydog says...

Who cares? Its only a bike race at the end of the day! Jeez, Get a grip!
Who cares? Its only a bike race at the end of the day! Jeez, Get a grip! doggydog
  • Score: -11

4:34pm Sun 6 Jul 14

doggydog says...

As it seems the train company said"On yer bike" hehehehehehehehe
As it seems the train company said"On yer bike" hehehehehehehehe doggydog
  • Score: 1

4:46pm Sun 6 Jul 14

A Darener says...

vicn1956 wrote:
Why didn't some coach companies make a killing and put on specials?
I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice
Because all the roads would be closed!
[quote][p][bold]vicn1956[/bold] wrote: Why didn't some coach companies make a killing and put on specials? I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice[/p][/quote]Because all the roads would be closed! A Darener
  • Score: 13

4:48pm Sun 6 Jul 14

AnthonyUK says...

A Darener wrote:
vicn1956 wrote:
Why didn't some coach companies make a killing and put on specials?
I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice
Because all the roads would be closed!
Many roads were closed anyway keeping main ones open for the tour de france grand depart.
[quote][p][bold]A Darener[/bold] wrote: [quote][p][bold]vicn1956[/bold] wrote: Why didn't some coach companies make a killing and put on specials? I knew it would be like this and decided against using the train. Unfortunately many didn't have the choice[/p][/quote]Because all the roads would be closed![/p][/quote]Many roads were closed anyway keeping main ones open for the tour de france grand depart. AnthonyUK
  • Score: 4

4:51pm Sun 6 Jul 14

burner says...

I was at Wibledon on Thursday, a semi-final day.
.
I was on the platform waiting for my train in the evening. A train of eight carriages arrived every two minutes and HUNDREDS got on each for a variety of destinations. That was only one of more than eight platforms.
.
It was incredibly busy and everyone got a train, if not a seat.
.
Now THAT is how to operate a railway . . . . well done them !!
I was at Wibledon on Thursday, a semi-final day. . I was on the platform waiting for my train in the evening. A train of eight carriages arrived every two minutes and HUNDREDS got on each for a variety of destinations. That was only one of more than eight platforms. . It was incredibly busy and everyone got a train, if not a seat. . Now THAT is how to operate a railway . . . . well done them !! burner
  • Score: 0

5:53pm Sun 6 Jul 14

AnthonyUK says...

People who take cycles on trains just to see a cycle race should be refused entry to the train as they their bikes mates and things take up so much space!
People who take cycles on trains just to see a cycle race should be refused entry to the train as they their bikes mates and things take up so much space! AnthonyUK
  • Score: 5

6:25pm Sun 6 Jul 14

LancsWire says...

Not sure what s_smith's definition of 'cheap' is. It's certainly not spending £14 for tickets to Hebden Bridge and back from Burnley Manchester Road, only to be told more than one train was 'all full up'.
And there were plenty of fed-up punters, like me, at Manchester Road, Accrington and Blackburn stations who would concur with everything said on social media.
I've no serious quibbles over the availability of trains (though a half-hourly instead of the usual hourly service wouldn't have gone amiss).
But if people have bought allocated tickets for services, it's a bit naughty to take the money and not provide the seat. And terribly pompous to denigrate those who then choose to complain, even if it is by Twitter.
Not sure what s_smith's definition of 'cheap' is. It's certainly not spending £14 for tickets to Hebden Bridge and back from Burnley Manchester Road, only to be told more than one train was 'all full up'. And there were plenty of fed-up punters, like me, at Manchester Road, Accrington and Blackburn stations who would concur with everything said on social media. I've no serious quibbles over the availability of trains (though a half-hourly instead of the usual hourly service wouldn't have gone amiss). But if people have bought allocated tickets for services, it's a bit naughty to take the money and not provide the seat. And terribly pompous to denigrate those who then choose to complain, even if it is by Twitter. LancsWire
  • Score: 6

6:36pm Sun 6 Jul 14

AnthonyUK says...

ROBERTSLUMDWELLER123 wrote:
the beaver wrote:
Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies.
British rail were never as bad as the railways of today.company greed cripples the train companies,and in most European countries the train services are mostly state owned,and as the train companies in Holland are going to do is you pay extra for a ticket and the promise you they will get you to your destination,what countries give 10% if more than 3 mins late I have worked in most countries in Europe.
British Rail pre-privatisation were better than the Dutch 50/50 owned Abellio/SercoNews owned Northern Rail now and Arriva/First before it and all the other foreign part owned rabblefaces whose right hand who doesn't know what the left hand is doing. Today's rail is a shambolic mess.
[quote][p][bold]ROBERTSLUMDWELLER123[/bold] wrote: [quote][p][bold]the beaver[/bold] wrote: Looks like heads should roll why did they not see this coming they had the chance of making a lot of money and blew it . And I bet other services were running empty trains these companies need dragging into the 21 century. They still have the mentality of British rail. In Spain and most other European countries you get a full refund plus 10% and still get to travel if a train is more than 3 minutes late . The problem here is staff wages cripple the train companies.[/p][/quote]British rail were never as bad as the railways of today.company greed cripples the train companies,and in most European countries the train services are mostly state owned,and as the train companies in Holland are going to do is you pay extra for a ticket and the promise you they will get you to your destination,what countries give 10% if more than 3 mins late I have worked in most countries in Europe.[/p][/quote]British Rail pre-privatisation were better than the Dutch 50/50 owned Abellio/SercoNews owned Northern Rail now and Arriva/First before it and all the other foreign part owned rabblefaces whose right hand who doesn't know what the left hand is doing. Today's rail is a shambolic mess. AnthonyUK
  • Score: 5

7:46pm Sun 6 Jul 14

GrindletonBob says...

I'd be more surprised than angry to see the train pictured in the LT's photo arrive full at Blackburn or Burnley - given it's an eight carriage long London commuter train that only operates in London and the southeast!
I'd be more surprised than angry to see the train pictured in the LT's photo arrive full at Blackburn or Burnley - given it's an eight carriage long London commuter train that only operates in London and the southeast! GrindletonBob
  • Score: 10

7:52pm Sun 6 Jul 14

vicn1956 says...

If all the roads were closed how did I get there by car to see the race?
If all the roads were closed how did I get there by car to see the race? vicn1956
  • Score: 4

8:36pm Sun 6 Jul 14

s_smith says...

Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere.

It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through?

Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons.

Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available.

And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were.
Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere. It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through? Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons. Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available. And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were. s_smith
  • Score: 2

9:54pm Sun 6 Jul 14

Excluded again says...

s_smith wrote:
Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere.

It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through?

Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons.

Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available.

And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were.
Or they could just employ enough staff and have enough capacity to cope with demand that could have been predicted 12 months ago.

Northern Rail run with the minimum staff and rolling stock they can get away with - hence the frequency with which trains are cancelled because there is not a driver or there is not a train. When did you lat hear that Northern Rail had cancelled a train because lack of accountants or managers - there's always more than enough money for them and, of course, huge returns to shareholders.

The UK rail service now costs the taxpayer more than it did under state ownership and fares are also much higher. Individually and collectively we are being robbed by the private companies that manage these gravy trains.,
[quote][p][bold]s_smith[/bold] wrote: Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere. It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through? Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons. Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available. And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were.[/p][/quote]Or they could just employ enough staff and have enough capacity to cope with demand that could have been predicted 12 months ago. Northern Rail run with the minimum staff and rolling stock they can get away with - hence the frequency with which trains are cancelled because there is not a driver or there is not a train. When did you lat hear that Northern Rail had cancelled a train because lack of accountants or managers - there's always more than enough money for them and, of course, huge returns to shareholders. The UK rail service now costs the taxpayer more than it did under state ownership and fares are also much higher. Individually and collectively we are being robbed by the private companies that manage these gravy trains., Excluded again
  • Score: 6

11:49pm Sun 6 Jul 14

Truth will out says...

You’ve had four years to plan this;

As have the passengers. I would not be relying on the rail service to get me from A to B in a situation like this. Getting on further down the line from the origin always carried this risk for this event.
You’ve had four years to plan this; As have the passengers. I would not be relying on the rail service to get me from A to B in a situation like this. Getting on further down the line from the origin always carried this risk for this event. Truth will out
  • Score: 6

2:18am Mon 7 Jul 14

s_smith says...

Excluded again wrote:
s_smith wrote:
Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere.

It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through?

Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons.

Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available.

And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were.
Or they could just employ enough staff and have enough capacity to cope with demand that could have been predicted 12 months ago.

Northern Rail run with the minimum staff and rolling stock they can get away with - hence the frequency with which trains are cancelled because there is not a driver or there is not a train. When did you lat hear that Northern Rail had cancelled a train because lack of accountants or managers - there's always more than enough money for them and, of course, huge returns to shareholders.

The UK rail service now costs the taxpayer more than it did under state ownership and fares are also much higher. Individually and collectively we are being robbed by the private companies that manage these gravy trains.,
Err, well the rolling stock, as you clearly know, is not up to Northern at all. It is the DfT who decide what rolling stock goes where... but of course you already know this.

Clearly...
[quote][p][bold]Excluded again[/bold] wrote: [quote][p][bold]s_smith[/bold] wrote: Northern did run an additional Blackburn to Bradford Interchange shuttle at 11:43 - and a service to Clitheroe was cancelled again I assume to provide an additional train to elsewhere. It's all very well saying additional trains were needed, but what if there was no room at the time you were travelling for that additional train further down the line? Where is it to go? Or what other service should be cancelled or cut short to get YOUR train through? Perhaps there weren't enough traincrew about? They have limited working hours for safety reasons. Northern, Transpennine and East Coast have run about as many trains that can fit in to West and South Yorkshire today, but there are constraints on what can run where and how long those trains can be with the stock available. And yes it is cheap journalism to take a one-sided emotive view on the matter without considering at all if there are actually any valid reasons why things were as they were.[/p][/quote]Or they could just employ enough staff and have enough capacity to cope with demand that could have been predicted 12 months ago. Northern Rail run with the minimum staff and rolling stock they can get away with - hence the frequency with which trains are cancelled because there is not a driver or there is not a train. When did you lat hear that Northern Rail had cancelled a train because lack of accountants or managers - there's always more than enough money for them and, of course, huge returns to shareholders. The UK rail service now costs the taxpayer more than it did under state ownership and fares are also much higher. Individually and collectively we are being robbed by the private companies that manage these gravy trains.,[/p][/quote]Err, well the rolling stock, as you clearly know, is not up to Northern at all. It is the DfT who decide what rolling stock goes where... but of course you already know this. Clearly... s_smith
  • Score: 0

8:20am Mon 7 Jul 14

thresholdweller says...

Saturday I drove to Skipton, parked the car in a well organised car park fro £10 and walked into town. Sunday I drove to Todmorden with the bike on the back, parked by the side of the road and road into Hebden Bridge. 2 great days.
Saturday I drove to Skipton, parked the car in a well organised car park fro £10 and walked into town. Sunday I drove to Todmorden with the bike on the back, parked by the side of the road and road into Hebden Bridge. 2 great days. thresholdweller
  • Score: 8

10:14am Mon 7 Jul 14

vicn1956 says...

a darener + Anthony uk
a reply to thresholdweller is required- or do you just like spouting off about things you know little about?
a darener + Anthony uk a reply to thresholdweller is required- or do you just like spouting off about things you know little about? vicn1956
  • Score: 0

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