East Lancs cycle fans angry at full trains heading to Tour de France
Updated 4:18pm Sunday 6th July 2014 in News
ANGRY cycling fans took to social networking site Twitter to vent their fury at Northern Rail as space ran out on trains heading to the Tour de France.
Thousands of people from East Lancashire are thought to have travelled to see the race, but witnesses described over-crowded trains pulling up to platforms, leaving frustrated passengers no room to board at stations in the area.
Some said they had booked tickets in advance but had not been allowed on the trains they had booked for.
Sarah Hardman wrote in a message to Northern Rail: “Utter disgrace. No extra carriages. All trains full from Burnley for Tour de France.”
And Matty Harvey said: “Great organisation. Not. You’ve had four years to plan this; three carriages full at Preston. No chance for anyone in Burnley.”
Social media staff at Northern Rail were forced to put up with numerous tweets from disgruntled customers.
They replied on several occasions: “We have added as many services as we physically could. There is not an unlimited amount of trains unfortunately. Sorry.
“We have strengthened services and an enhanced timetable throughout the day focusing on what will be the busiest times.”
A spokeswoman for Northern Rail said passengers who were unable to travel will be offered a refund.
She said: “There was a phenomenal demand. We had almost double the capacity of our normal Sunday service, and we laid on special shuttles from Blackburn to Leeds.”