Three standards not met at Clitheroe care home
4:45pm Friday 4th July 2014 in News
CONCERNS have been raised about a care home in Clitheroe which has failed to meet three essential standards after an insp-ection by a health wat-chdog.
The Care Quality Comm-ission found several short-comings around the ‘care and welfare’ of residents at The Clitheroe, in Eshton Terrace, with one resident claiming new staff ‘didn't have a clue’ about their needs.
The regulator, which had received information from an anonymous source prior to the visit, said: “We found there were gaps in the (care) records and a lack of directions for staff to deliver care in response to people’s needs.
“One person had a specific medical diagnosis, but there were no guid-elines on monitoring the signs and symptoms.”
“Another person requ-ired support and guidance with their anxiety and forgetfulness, but there were no written protocols to respond to these needs.
“This meant there was a risk. The delivery of care may not properly meet people’s needs.”
The inspectors also noted that a resident had a ‘do not attempt resuscitation’ form in their care records, which had been completed and signed by a hospital clinician about 18 months ago. They said there was ‘no information to show the person or their relatives had been consulted on this directive’.
The regulator looked at five separate measures during the visit, and the 23-bed home also fell short on ‘medicines management’ and ‘assessing and mon-itoring the quality of service provision’.
The home is run by Prime Care Homes Limited.
No one was available to comment yesterday at the care home.