Eight stalls at Bolton Market have food hygiene ratings of one or zero

This Is Lancashire: Bolton Market, where eight stalls have been given the lowest food hygiene ratings by the Food Standards Agency Bolton Market, where eight stalls have been given the lowest food hygiene ratings by the Food Standards Agency

EIGHT stalls at Bolton Council’s flagship market have been given food hygiene ratings of one or zero out of five, it has emerged.

Market traders have blamed the council — pointing to “chaos” caused by the redevelopment of the indoor market, as well as stringent paperwork demands.

There are 46 stalls on Bolton Market that have been rated, with 17 receiving a score of four or five.

Many stalls, including butchers, fishmongers and greengrocers, have been at the market for decades and some have been told that “major or urgent improvement” is necessary.

But Wayne Mann, a council officer based at the market, laid the blame at the traders’ door, arguing that some leave rubbish strewn all over the floor, while others have refused to adapt to change.

Mr Mann said the situation is currently 70 per cent better than it was during the autumn and attributed the improvement to a new monitoring regime introduced by the council, which sees stalls informally inspected every five weeks.

The council said it was “concerned” by the low ratings, which were recorded following inspections in October and November last year, but said highlighted shortcomings had since been addressed.


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The market — widely hailed as one of Bolton’s chief retail assets — recently opened a new indoor hall and outdoor market after a £4.5 million redevelopment.

MPJ Fish Supplies received a “one” after its November 7 inspection. Owner Michael Evans, who has traded on the market for 35 years, said: “There was rubbish piled up while the renovation work was being done next door and apparently we were punished for that.

“What happens out there has no bearing on what we are doing. The rating gives people the wrong impression.

“There was lots of upheaval when the workmen were coming in and out, and we were trying our best to keep on top of hygiene and paperwork.

“I pay two lads to come in and clean on a Monday and Wednesday, and we have a complete stock turnover every day.”

Tariq Hussain, aged 23, owner of Curry Hut, said he has so far not been given a second inspection and was staggered that his stall was given a “one” after it was inspected on October 18.

He said: “I’ve been working in food for about nine years. I’ve put a new floor in here since I took the business over, and new units, and I was given a one. This stall is spotless.

“I stay here for an hour, an hour-and-a-half after we close every night, wiping all the surfaces, and making sure things are clean.”

Mr Mann, who conducts inspections on behalf of the market, said: “We’ve got a regime now of inspections every five weeks, analysing the stalls in terms of pest control, health and safety and environmental health.

Some of the stall holders are a bit stuck in their ways and a lot of them were not filling in documents and they were being punished for not documenting cleaning regimes.

“The stall holders are used to doing what they want to do but we are running this as a public service, with the council’s name on the market.

“At the end of days there would be rubbish strewn all over the floor because stalls were not using bins — there were simple things that had to be addressed.”

Darren Hamer, of Grundy’s Fish, also said the redevelopment work had contributed to his stall’s “one” rating while the owner of Karl’s butchers said missing off some of the paperwork needed by inspectors meant his business was only given a one.

FS Gittins fishmongers, given a one, and the zero-rated Halal Butchers stall both declined to comment.

Bolton Cut Price Bread and Biscuits, which was given a zero rating on November 21 last year, has since left the market.

A council spokesman said: “At the time of the inspections around three quarters of the businesses scored a satisfactory rating or above and, out of these, a third scored highly.

“However, we take food safety very seriously and we would like to reassure our customers that we took immediate action to resolve the issues that were found.

“Businesses have been since been revisited by environmental health officers who have confirmed that improvements have been made.”

HOW TRADERS RATED ON SCALE OF 0 TO 5

  • 0 — Urgent improvement necessary
  • 1 — Major improvement necessary
  • 2 — Improvement necessary
  • 3 — Generally satisfactory
  • 4 — Good
  • 5 — Very good

Market stalls — most recent hygiene ratings

  • Bolton Cut Price Bread and Biscuits — 0
  • Wallworks Greengrocery — 0
  • Halal Butchers — 0
  • MPJ Fish Supplies — 1
  • Curry Hut — 1
  • Karl’s Butchers — 1
  • Grundy's Fish Stall — 1
  • F S Gittins fishmongers — 1
  • Edward Liptrott — 2
  • Toffee Tommys — 2
  • Unsworth’s Deli — 2
  • Zen’s Spices — 2
  • B Carlisle — 3
  • Bates Brothers — 3
  • Bannister’s — 3
  • Bob Inn — 3
  • Brown’s Discount Foods — 3
  • Choice Cuts — 3
  • D L Pilling — 3
  • Emporia Cheeses — 3
  • Jan’s Butty Box — 3
  • Fred Brandwood butchers — 3
  • Shamin Akhtar — 3
  • Purdon’s Cooked Meats — 3
  • Redman’s — 3
  • The Salmon Kings — 3
  • The Coffee Shop — 3
  • Walsh’s Traditional Food Ltd — 3
  • North West Meat Markets Ltd — 3
  • Christine’s Cheese — 4
  • Collier’s — 4
  • Freeze Factory — 4
  • Lynda’s Bakery — 4
  • Lyndel’s — 4
  • M Sandiford — 4
  • Premium Fish and Poultry — 4
  • Strawberry Gardens — 4
  • Tina’s Market Cafe — 4
  • Cake and Decorate — 5
  • Carr’s Pasties Ltd — 5
  • Food Demo Unit — 5
  • H J Grundy — 5
  • John Hool — 5
  • The Cosy Cafe — 5
  • Greenhalgh’s — 5
  • WRVS Tea Bar — 5

Comments (22)

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12:35pm Wed 2 Apr 14

I, Ludicrous says...

Keep up the good work, Mr Mann, and the BN for keeping us informed. I don't see anyone that's scored highly complaining about Council oppression.
Keep up the good work, Mr Mann, and the BN for keeping us informed. I don't see anyone that's scored highly complaining about Council oppression. I, Ludicrous
  • Score: 21

1:14pm Wed 2 Apr 14

asptec says...

If this happened 5 months ago, why is it being reported now?
If this happened 5 months ago, why is it being reported now? asptec
  • Score: 13

1:21pm Wed 2 Apr 14

ELFORL says...

I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again.
I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again. ELFORL
  • Score: 18

1:28pm Wed 2 Apr 14

marco999 says...

I once walked into the cafe on Bolton Market and after seeing what was on offer I asked the woman behind the counter to do me a boiled egg and leave the shell on.
I once walked into the cafe on Bolton Market and after seeing what was on offer I asked the woman behind the counter to do me a boiled egg and leave the shell on. marco999
  • Score: 8

1:42pm Wed 2 Apr 14

fatboybwfc says...

if you want to eat on Bolton market try the busiest mr cosy cosy café.best food 5 stars nice people well done mr cosy.
if you want to eat on Bolton market try the busiest mr cosy cosy café.best food 5 stars nice people well done mr cosy. fatboybwfc
  • Score: 7

1:45pm Wed 2 Apr 14

fatboybwfc says...

ELFORL wrote:
I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again.
was the unpleasant smell not you nr
[quote][p][bold]ELFORL[/bold] wrote: I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again.[/p][/quote]was the unpleasant smell not you nr fatboybwfc
  • Score: -10

2:06pm Wed 2 Apr 14

Leyannekt says...

Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.
Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money. Leyannekt
  • Score: 7

2:12pm Wed 2 Apr 14

ELFORL says...

fatboybwfc wrote:
ELFORL wrote:
I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again.
was the unpleasant smell not you nr
What does "not you nr" mean?
[quote][p][bold]fatboybwfc[/bold] wrote: [quote][p][bold]ELFORL[/bold] wrote: I can't say I'm surprised by this, since the grand re-opening I have noticed that standards of cleanliness and hygiene have definitely slipped on many stalls. I used to spend quite a bit at Bolton market but walked away empty handed last weekend thinking the whole place was rather disgusting. I watched as one poor salmon was passed around a family of six who prodded it, smelled it and coughed on it before dumping it back on the stall whose staff said nothing. Fresh meat was being similarly handled,rubbish was strewn all over the place, bins were overflowing and there was a very unpleasant stale odour around the hall. Sorry to say but at the end of the day I went to a local supermarket for my salmon and will do so again.[/p][/quote]was the unpleasant smell not you nr[/p][/quote]What does "not you nr" mean? ELFORL
  • Score: 10

2:40pm Wed 2 Apr 14

stereo_world says...

I've not visited the new market yet, but surely if 17 of them are of a good standard, then surely to lay the blame at the councils door is a poor excuse?
I've not visited the new market yet, but surely if 17 of them are of a good standard, then surely to lay the blame at the councils door is a poor excuse? stereo_world
  • Score: 10

3:24pm Wed 2 Apr 14

bleedingobvious says...

Whatever the facts are its another nail in Boltons shopping coffin as it will it put outsiders reading it off.
Whatever the facts are its another nail in Boltons shopping coffin as it will it put outsiders reading it off. bleedingobvious
  • Score: 12

3:33pm Wed 2 Apr 14

The Righteous One says...

Leyannekt wrote:
Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.
Which is why don't bother with these ratings as the paper etc is between 60% and 70% of the inspection whereas cleanliness and hygiene is only 30%! It is a false rating.
[quote][p][bold]Leyannekt[/bold] wrote: Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.[/p][/quote]Which is why don't bother with these ratings as the paper etc is between 60% and 70% of the inspection whereas cleanliness and hygiene is only 30%! It is a false rating. The Righteous One
  • Score: 8

7:13pm Wed 2 Apr 14

Keeper of the Peace says...

Sounds like a jobsworth
Sounds like a jobsworth Keeper of the Peace
  • Score: 5

9:15pm Wed 2 Apr 14

tinypet says...

karls butchers dont surprise me, once bought off chicken from him and he was a total arrogent b astard, enviromental health crawled all over him after it.
karls butchers dont surprise me, once bought off chicken from him and he was a total arrogent b astard, enviromental health crawled all over him after it. tinypet
  • Score: 1

10:01pm Wed 2 Apr 14

fatboybwfc says...

is it political so more money is made available to finish off the refurb
is it political so more money is made available to finish off the refurb fatboybwfc
  • Score: -2

6:36am Thu 3 Apr 14

oftbewildered2 says...

Leyannekt wrote:
Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.
I think the paperwork is intended to provide a record that cleaning is carried our regularly (a bit like you see in some toilets, the cleaners have to tick every time they visit). A bit like your car - nice to see a paper trail of the service record. Helps to reassure you that is has not just been tarted up for the day of the sale.
[quote][p][bold]Leyannekt[/bold] wrote: Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.[/p][/quote]I think the paperwork is intended to provide a record that cleaning is carried our regularly (a bit like you see in some toilets, the cleaners have to tick every time they visit). A bit like your car - nice to see a paper trail of the service record. Helps to reassure you that is has not just been tarted up for the day of the sale. oftbewildered2
  • Score: 4

7:17pm Thu 3 Apr 14

bob the biker says...

tinypet wrote:
karls butchers dont surprise me, once bought off chicken from him and he was a total arrogent b astard, enviromental health crawled all over him after it.
never had a bad bit of meat off karls yet. His rib-eye steaks are fantastic!! nice person too
[quote][p][bold]tinypet[/bold] wrote: karls butchers dont surprise me, once bought off chicken from him and he was a total arrogent b astard, enviromental health crawled all over him after it.[/p][/quote]never had a bad bit of meat off karls yet. His rib-eye steaks are fantastic!! nice person too bob the biker
  • Score: -1

7:43pm Thu 3 Apr 14

Coleygiz says...

What has missing a bit of paperwork got to do with hygiene? If the council want to give them a hygiene rating then they would be better off taking swabs from various work tops etc. If the traders have less paperwork to do then that means they will have more time to clean etc. Anyone can sign a form saying they've done the cleaning but swabs would be the proof
What has missing a bit of paperwork got to do with hygiene? If the council want to give them a hygiene rating then they would be better off taking swabs from various work tops etc. If the traders have less paperwork to do then that means they will have more time to clean etc. Anyone can sign a form saying they've done the cleaning but swabs would be the proof Coleygiz
  • Score: 2

1:23pm Fri 4 Apr 14

carlpart says...

The last two times I have bought meat from the market I had to throw it out as it smelt off like rotting flesh. I would love to support local traders but the products have to be good quality and affordable. I buy everything from Aldi now but respect to Bolton council for publishing the full scores of all the traders. Avoid the 0,1,2, and 3 rating and shop at the 4 and 5 rating stalls.
The last two times I have bought meat from the market I had to throw it out as it smelt off like rotting flesh. I would love to support local traders but the products have to be good quality and affordable. I buy everything from Aldi now but respect to Bolton council for publishing the full scores of all the traders. Avoid the 0,1,2, and 3 rating and shop at the 4 and 5 rating stalls. carlpart
  • Score: 2

2:40pm Sun 6 Apr 14

Lancashire always says...

Leyannekt wrote:
Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.
Absolutely agree.
[quote][p][bold]Leyannekt[/bold] wrote: Trying to wrap my head around this..... What has 'paperwork' being completed got to do with the stalls being actually clean? I hope they don't rely on paperwork everywhere they inspect.... Premises should be subject to thorough physical inspection. Also, what was the point of refurbishing only part of the market? What a waste of money.[/p][/quote]Absolutely agree. Lancashire always
  • Score: 0

9:59pm Sun 6 Apr 14

biglad44 says...

I buy all my fruit and veg off wallworks and it's always top quality great bloke who owns it always time for his customers.
I buy all my fruit and veg off wallworks and it's always top quality great bloke who owns it always time for his customers. biglad44
  • Score: 0

10:30am Wed 16 Apr 14

Peter Lanky says...

It's about time that stalls were pulled up for selling black puddings alongside raw meat.

Black puddings are a cooked product and should only be found on cooked meat stalls. Bolton market stall holders really ought to know this without having to be told.
It's about time that stalls were pulled up for selling black puddings alongside raw meat. Black puddings are a cooked product and should only be found on cooked meat stalls. Bolton market stall holders really ought to know this without having to be told. Peter Lanky
  • Score: 0

11:08am Wed 16 Apr 14

Jangreene says...

As a person who has worked and shopped on Bolton Market since the 80's I can honestly say this report has not put me off buying off any of the stalls who have had lower ratings.. I worked in the fish market for number of years before starting my own business in the miscellaneous section of the market, and I know and see how hard people work to keep these stalls clean... You might not be aware of the long hours a lot of these traders put in both on market days and non-market days setting up, serving and cleaning their stalls, but I am... most of the stalls that have low ratings I shop at every week and do not have a problem with their cleanliness or their products and if they are too busy cleaning to fill in the appropriate paperwork then I am sorry but I have no problem with that.. you must also remember that, yes there was a refurb going on at this time which led to a lot of disruption for a lot of traders and the market in general..
I still and always will get my meat of Karl's Butchers and my yummy curries from the curry stall, fruit and veg I get from Grundy's and a few of the other ones, I eat at most of the cafes on a daily basis and a missed bit of paperwork is not gonna stop me doing that.
As a person who has worked and shopped on Bolton Market since the 80's I can honestly say this report has not put me off buying off any of the stalls who have had lower ratings.. I worked in the fish market for number of years before starting my own business in the miscellaneous section of the market, and I know and see how hard people work to keep these stalls clean... You might not be aware of the long hours a lot of these traders put in both on market days and non-market days setting up, serving and cleaning their stalls, but I am... most of the stalls that have low ratings I shop at every week and do not have a problem with their cleanliness or their products and if they are too busy cleaning to fill in the appropriate paperwork then I am sorry but I have no problem with that.. you must also remember that, yes there was a refurb going on at this time which led to a lot of disruption for a lot of traders and the market in general.. I still and always will get my meat of Karl's Butchers and my yummy curries from the curry stall, fruit and veg I get from Grundy's and a few of the other ones, I eat at most of the cafes on a daily basis and a missed bit of paperwork is not gonna stop me doing that. Jangreene
  • Score: 1

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