Residents in Blackburn hit-out over 'confusing' bus route details
PEOPLE living close to a large scale project to improve public transport links have hit out after receiving confusing information from Blackburn with Darwen Council.
Keith Hartley, 73, who lives on Burnley Close, said that he “could not make head nor tail” of the latest route map posted to him to inform him of updates on the ongoing £50m project in Burnley Road.
He said that the council had provided him and his neighbours with maps so small that they were indecipherable and which included written references to a road that did not exist.
He has asked for the council to provide clearer information and host more regular meetings to keep residents up to date on the initiative to establish improved routes and bus frequencies on Burnley Road. He said: “It’s ridiculous and very confusing.
“My neighbours and I can’t read the new map, even with magnifying glasses.
“It can’t be that hard to provide easy to understand and up-to-date printed information including clearly marked maps.
“I don’t think that they are taking residents seriously on this matter and in my opinion they have never been clear with us regarding how the work would progress.”
Councillor Maureen Bateson, executive member for Regeneration, said: “At this stage we are consulting those who may be affected to give us their views.
“We understand that the maps can be difficult to read because of the size of the area featured but we cannot send out larger maps to every household.
“Larger maps are available on our website for people to zoom in on particular areas if they wish. The scheme has not changed since the original consultation was held three years ago.
“If the gentleman is unable to view them on the internet, then please call the transport team on (01254) 585310 and we will arrange to go out and see him with a larger map.”
Comments are closed on this article.