12:00pm Wednesday 2nd November 2011 in News
By Sam Chadderton, Reporter
THE managing director of an East Lancashire bailiff firm has defended her company following a critical documentary.
Helmshore-based Rossendales featured in an ITV1 Exposure programme in which an under-cover reporter appeared to show examples of malpractice by a bailiff.
Today, MD Julie Green-Jones said: “We were stunned when we were informed about this and, following our own investigation, we had no hesitation in immediately terminating his contract.
"There are only currently guidelines for bailiffs to operate within and, while we have been calling for regulation and legislation for some years, we need action now.
“His actions certainly do not reflect Rossendales’ values and principles.
“He is totally at odds with how we work as a company.
“We are a multi-culturally owned business. We have been at the forefront of changing the way enforcement agencies work, and have been part of a government working party that has been drafting new legislation that will help regulate our industry.
“We call upon the Coalition to take legislation forward so all companies can regulate bailiffs that don’t subscribe to the values of professionalism and integrity.”
ITV said the idea was to ‘investigate the behaviour of the bailiffs instructed to chase millions of householders and car owners each year’.
Jake Berry, MP for Rossendale and Darwen, said: ‘While I and Rossendales take these allegations extremely seriously and believe it is absolutely unacceptable for a rogue bailiff to act in this manner, I am reassured that Rossendales has dealt with this individual appropriately.”
Rossendales employs more than 100 staff and more than 200 bailiffs, acting on behalf of more than 100 local authorities, including several in East Lancashire.
The business was founded in Rawtenstall in 1972 and Ms Green-Jones is a former elected national president of the industry body, the Enforcement Services Association.
Comments(82)
Mr Purple
says...
12:21pm Wed 2 Nov 11
chris283
says...
12:25pm Wed 2 Nov 11
Lifeinthemix
says...
12:33pm Wed 2 Nov 11
Mr Purple
says...
12:36pm Wed 2 Nov 11
Come the Revolution
says...
12:39pm Wed 2 Nov 11
Lifeinthemix
says...
12:39pm Wed 2 Nov 11
Lifeinthemix
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12:46pm Wed 2 Nov 11
Mr Purple
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12:58pm Wed 2 Nov 11
ratshowilikeit
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1:13pm Wed 2 Nov 11
frank
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2:14pm Wed 2 Nov 11
bill_bob_thornton
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2:15pm Wed 2 Nov 11
Lifeinthemix
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2:58pm Wed 2 Nov 11
nugget123
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2:59pm Wed 2 Nov 11
Lifeinthemix
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3:03pm Wed 2 Nov 11
useyourhead
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3:06pm Wed 2 Nov 11
Mr Purple wrote:ok, just don't come round at stupid o clock or threaten me which is what that reprehensible bag of skin was doing, also don't discuss my business with others in the street in some puerile attempt to embarrass me into paying. take as many goods and chattels as the van will carry, bring a donkey as well if the vans too small, just behave professionally!! that's the issue in debate.
Some of the comments on here are delusional ramblings.
.
If a charge is not enforceable, that isn't the bailiffs fault, he/she simply acts on instruction to recover monies owed, The dispute about whether an amount is/isn't owed should have been settled before it reaches bailiff stage.
.
Complaints about Rossendales? They are a debt collection agency you fool! Do you think they have a testimonials page from satisfied debtors? As they ONLY deal with people who for whatever reason have failed in their obligations to pay they are not going to get glowing endorsements are they!
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If a matter is in dispute then this country has all the proper channels available for ANYONE to raise and resolve ANY dispute.
.
If you owe money then pay up, if you think you don't owe it then dispute it, if you lose your dispute then take it on the chin and pay up. If you CAN'T (not won't) pay, seek professional debt advice.
.
This thread highlights the problems with today's society. It's all me,me,me, something for nothing, what about my rights etc, etc.
WELL WHAT ABOUT YOUR DUTIES, THEY ARE JUST AS EQUAL AS YOUR RIGHTS. IF YOU OWE MONEY THEN PAY YOUR DEBTS!!!!!!!!!!!!!!
Lifeinthemix
says...
3:07pm Wed 2 Nov 11
chris283
says...
3:08pm Wed 2 Nov 11
Seneca
says...
3:29pm Wed 2 Nov 11
Mr Purple wrote:WELL WHAT ABOUT YOUR DUTIES, THEY ARE JUST AS EQUAL AS YOUR RIGHTS. IF YOU OWE MONEY THEN PAY YOUR DEBTS!!!!!!!!!!!!!!
Some of the comments on here are delusional ramblings.
.
If a charge is not enforceable, that isn't the bailiffs fault, he/she simply acts on instruction to recover monies owed, The dispute about whether an amount is/isn't owed should have been settled before it reaches bailiff stage.
.
Complaints about Rossendales? They are a debt collection agency you fool! Do you think they have a testimonials page from satisfied debtors? As they ONLY deal with people who for whatever reason have failed in their obligations to pay they are not going to get glowing endorsements are they!
.
If a matter is in dispute then this country has all the proper channels available for ANYONE to raise and resolve ANY dispute.
.
If you owe money then pay up, if you think you don't owe it then dispute it, if you lose your dispute then take it on the chin and pay up. If you CAN'T (not won't) pay, seek professional debt advice.
.
This thread highlights the problems with today's society. It's all me,me,me, something for nothing, what about my rights etc, etc.
WELL WHAT ABOUT YOUR DUTIES, THEY ARE JUST AS EQUAL AS YOUR RIGHTS. IF YOU OWE MONEY THEN PAY YOUR DEBTS!!!!!!!!!!!!!!
nice person
says...
5:33pm Wed 2 Nov 11
Gaz M
says...
6:04pm Wed 2 Nov 11
Strawberry71
says...
6:25pm Wed 2 Nov 11
Strawberry71
says...
6:28pm Wed 2 Nov 11
Gaz M wrote:Well said Gaz. Crocodile tears and utter insincerity. A rubbish actress.
I,m sorry but Julie Greens dodgy hair perm had all the integrity of a dodgy second hand car salesman you did not convince me love that any word that came out of your mouth was genuine.And as fot the moronic moron mr Boast you employed him it rests with you and you alone shame on you!!
mavrick
says...
6:42pm Wed 2 Nov 11
Realisitic
says...
7:08pm Wed 2 Nov 11
loobeylu
says...
7:21pm Wed 2 Nov 11
Strawberry71
says...
7:25pm Wed 2 Nov 11
Realisitic wrote:They are parasites in the way they add on fake and inflated charges merely because they get a 40% cut of any charges applied.
Whichever way you look at it, you can abuse the MD as much as you want (and her name is Julie by the way and not Julia as some of you have said) but the fact remains, if you don't want bailiffs knocking at your door - pay your bills, for Gods sake, it is not rocket science.
I have a friend like some of you, can't pay her council tax, has bailiffs regularly, but her children have I-Phones, she goes out regularly, they have the best TVs, sofas, etc - and to me, people like this need to get their priorities straight!
The benefit system in this country is such that, if your income is below a certain level, you get help with certain things. If you don't, then by rights you don't need it! Prioritise!!
As for calling all bailiffs parasites - what a ridiculous thing to say, I expect most of them are hard working people, who also have bills to pay, but blame away if it makes you feel better!!!
Realisitic
says...
7:31pm Wed 2 Nov 11
Strawberry71
says...
7:33pm Wed 2 Nov 11
Realisitic wrote:Do you know for a fact they don't? Didn't think so.
You know that for a fact do you - that ALL bailiffs get 40% of charges applied - I don't think so. Sounds good though, might get a job there myself!!
Realisitic
says...
7:35pm Wed 2 Nov 11
Strawberry71
says...
7:46pm Wed 2 Nov 11
Rumpole
says...
7:47pm Wed 2 Nov 11
Strawberry71
says...
7:50pm Wed 2 Nov 11
Rumpole wrote:I think you're right about the backhanders. I went to Pendle Council and they wouldn't help me at all. Said they would only take the debt back if I also paid the bailiff charges in full (which I refused as I was disputing them) So now I get to report them too..to the ombudsman if need be.
I'd like to go and reposses that fake smile of hers, smug ****!
Had the pleasure of the bailiffs visiting us to harass and try to intimidate us into paying 2 years council tax for 1 year of living for 6 months in a rented house and 6 months in a house we bought with nobody at the council willing to look into their mistake until we paid everything they said we owed.
On refusal to pay we were continually harassed and threatened with bailiffs putting letters through our door without even knocking to see if we were in or not saying they would come back and take our goods whether we were present or not unless we paid them.
They even said they had put a levy(?) on a car parked outside my house even though i didn't own a car at the time they said they did this.
On the one occasion they did knock on the door my wife answered and as soon as she opened the door the bailiff tried to force his way in without permission so i had to intervene and tell him he could walk in but he wouldn't be walking out let alone carrying any of our belongings so he backed off and left.
They finally gave up when i rang Rossendales and said they could send as many bailiffs as they want as my baseball bat would be more than happy to speak to them so they gave up and sent the order back to the council.
The council then made an attachment of earnings order on my wifes wages, as i'm self-employed and refused to pay until they admitted their mistake and amended the bill.
They still haven't amended the bill and are taking the money by deception direct from my wifes wages through her employers for which their is nothing we can do about it until the whole amount is paid off.
Absolutely disgraceful behaviour from Rossendales thinking they could get away with threatening a lone female into paying money she doesn't owe and even more disgraceful that the council still refuse to look into this matter yet still employ this company to collect council tax debts.
Now, every year when the council tax bills drop through the door they are added to the alleged debt and collected through the A.E.O without having to go to court or anything.
Someone should look deeper into the arrangements the council has with this company and where the extra council tax money goes if its not legally due.
Backhanders all round i believe!
Realisitic
says...
7:55pm Wed 2 Nov 11
nice person
says...
7:58pm Wed 2 Nov 11
Realisitic wrote:People fall in debt for many reasons,it does not mean they are not law abiding...They do not do their jobs as laid down by the courts,they cheat to gain extra money,they lie and send letters so as another charge can be added in a desperartion for more money..This 1 baillif is the tip of the iceburg,i know full well that on many many occasions another ROSSENDALE baillif a WOMAN whos name i will not mention has been reported by elderly and sick people who she has verbally abused and terrified!!!ROSSENDA
No I don't, but I do work, I am a self respecting, law abiding citizen of this country and I DO pay ALL my bills!!
nice person
says...
8:05pm Wed 2 Nov 11
Rumpole wrote:Tell rossendale council that there is no law in England that states you have to pay council tax...Ask them to forward proof of your signature on a contract with them agreeing to pay the amounts they are claiming.Look up FREEDOM REBELS on the net-Then FIGHT back...
I'd like to go and reposses that fake smile of hers, smug ****!
Had the pleasure of the bailiffs visiting us to harass and try to intimidate us into paying 2 years council tax for 1 year of living for 6 months in a rented house and 6 months in a house we bought with nobody at the council willing to look into their mistake until we paid everything they said we owed.
On refusal to pay we were continually harassed and threatened with bailiffs putting letters through our door without even knocking to see if we were in or not saying they would come back and take our goods whether we were present or not unless we paid them.
They even said they had put a levy(?) on a car parked outside my house even though i didn't own a car at the time they said they did this.
On the one occasion they did knock on the door my wife answered and as soon as she opened the door the bailiff tried to force his way in without permission so i had to intervene and tell him he could walk in but he wouldn't be walking out let alone carrying any of our belongings so he backed off and left.
They finally gave up when i rang Rossendales and said they could send as many bailiffs as they want as my baseball bat would be more than happy to speak to them so they gave up and sent the order back to the council.
The council then made an attachment of earnings order on my wifes wages, as i'm self-employed and refused to pay until they admitted their mistake and amended the bill.
They still haven't amended the bill and are taking the money by deception direct from my wifes wages through her employers for which their is nothing we can do about it until the whole amount is paid off.
Absolutely disgraceful behaviour from Rossendales thinking they could get away with threatening a lone female into paying money she doesn't owe and even more disgraceful that the council still refuse to look into this matter yet still employ this company to collect council tax debts.
Now, every year when the council tax bills drop through the door they are added to the alleged debt and collected through the A.E.O without having to go to court or anything.
Someone should look deeper into the arrangements the council has with this company and where the extra council tax money goes if its not legally due.
Backhanders all round i believe!
nice person
says...
8:11pm Wed 2 Nov 11
nice person wrote:Look this up as well....
Rumpole wrote:Tell rossendale council that there is no law in England that states you have to pay council tax...Ask them to forward proof of your signature on a contract with them agreeing to pay the amounts they are claiming.Look up FREEDOM REBELS on the net-Then FIGHT back...
I'd like to go and reposses that fake smile of hers, smug ****!
Had the pleasure of the bailiffs visiting us to harass and try to intimidate us into paying 2 years council tax for 1 year of living for 6 months in a rented house and 6 months in a house we bought with nobody at the council willing to look into their mistake until we paid everything they said we owed.
On refusal to pay we were continually harassed and threatened with bailiffs putting letters through our door without even knocking to see if we were in or not saying they would come back and take our goods whether we were present or not unless we paid them.
They even said they had put a levy(?) on a car parked outside my house even though i didn't own a car at the time they said they did this.
On the one occasion they did knock on the door my wife answered and as soon as she opened the door the bailiff tried to force his way in without permission so i had to intervene and tell him he could walk in but he wouldn't be walking out let alone carrying any of our belongings so he backed off and left.
They finally gave up when i rang Rossendales and said they could send as many bailiffs as they want as my baseball bat would be more than happy to speak to them so they gave up and sent the order back to the council.
The council then made an attachment of earnings order on my wifes wages, as i'm self-employed and refused to pay until they admitted their mistake and amended the bill.
They still haven't amended the bill and are taking the money by deception direct from my wifes wages through her employers for which their is nothing we can do about it until the whole amount is paid off.
Absolutely disgraceful behaviour from Rossendales thinking they could get away with threatening a lone female into paying money she doesn't owe and even more disgraceful that the council still refuse to look into this matter yet still employ this company to collect council tax debts.
Now, every year when the council tax bills drop through the door they are added to the alleged debt and collected through the A.E.O without having to go to court or anything.
Someone should look deeper into the arrangements the council has with this company and where the extra council tax money goes if its not legally due.
Backhanders all round i believe!
Rumpole
says...
8:16pm Wed 2 Nov 11
Realisitic wrote:No numpty!
Stop taking it so personally - seriously, you don't think they turned up just to intimidate your wife surely?? They have a job to do and if you don't pay, you've got to expect it - have you not??
As for your baseball bat story - sounds like you're still at school to me!! Time to grow up and face reality - pay your bills!
Realisitic
says...
8:27pm Wed 2 Nov 11
Rumpole
says...
8:55pm Wed 2 Nov 11
Realisitic wrote:Stick your tongue back in!
Sounds to me like you're part of this massive blame culture - blame, blame, blame, never your fault.
For the record, I don't work for Rossendales and I am a woman, so your last comment, really makes you sound like a silly little school boy.
Any way time to sign off now, bills to pay, work to do. You know how it is - oh sorry, you probably don't!
nice person
says...
9:01pm Wed 2 Nov 11
Rumpole wrote:lol
Realisitic wrote:Stick your tongue back in!
Sounds to me like you're part of this massive blame culture - blame, blame, blame, never your fault.
For the record, I don't work for Rossendales and I am a woman, so your last comment, really makes you sound like a silly little school boy.
Any way time to sign off now, bills to pay, work to do. You know how it is - oh sorry, you probably don't!
Obviously you have not read my comments or you simply fail to understand what i have written.
BILL PAYING SELF-EMPLOYED HOME-OWNER
9p.m. and you have work to do, must be cold on them there street corners at this time of year!
Rumpole
says...
9:10pm Wed 2 Nov 11
nice person wrote:Thanks, just read about this and will be printing off copies and taking legal advice as to whether this is right or not.
nice person wrote:Look this up as well....
Rumpole wrote:Tell rossendale council that there is no law in England that states you have to pay council tax...Ask them to forward proof of your signature on a contract with them agreeing to pay the amounts they are claiming.Look up FREEDOM REBELS on the net-Then FIGHT back...
I'd like to go and reposses that fake smile of hers, smug ****!
Had the pleasure of the bailiffs visiting us to harass and try to intimidate us into paying 2 years council tax for 1 year of living for 6 months in a rented house and 6 months in a house we bought with nobody at the council willing to look into their mistake until we paid everything they said we owed.
On refusal to pay we were continually harassed and threatened with bailiffs putting letters through our door without even knocking to see if we were in or not saying they would come back and take our goods whether we were present or not unless we paid them.
They even said they had put a levy(?) on a car parked outside my house even though i didn't own a car at the time they said they did this.
On the one occasion they did knock on the door my wife answered and as soon as she opened the door the bailiff tried to force his way in without permission so i had to intervene and tell him he could walk in but he wouldn't be walking out let alone carrying any of our belongings so he backed off and left.
They finally gave up when i rang Rossendales and said they could send as many bailiffs as they want as my baseball bat would be more than happy to speak to them so they gave up and sent the order back to the council.
The council then made an attachment of earnings order on my wifes wages, as i'm self-employed and refused to pay until they admitted their mistake and amended the bill.
They still haven't amended the bill and are taking the money by deception direct from my wifes wages through her employers for which their is nothing we can do about it until the whole amount is paid off.
Absolutely disgraceful behaviour from Rossendales thinking they could get away with threatening a lone female into paying money she doesn't owe and even more disgraceful that the council still refuse to look into this matter yet still employ this company to collect council tax debts.
Now, every year when the council tax bills drop through the door they are added to the alleged debt and collected through the A.E.O without having to go to court or anything.
Someone should look deeper into the arrangements the council has with this company and where the extra council tax money goes if its not legally due.
Backhanders all round i believe!
.WIRRAL COUNCIL – Admits that Council Tax is Unlawful.
.
Just type in wirral council tax-It will bring this story up..
Lifeinthemix
says...
9:14pm Wed 2 Nov 11
nice person
says...
9:20pm Wed 2 Nov 11
Lifeinthemix wrote:well said...
I cannot believe it is turning into bill payer and scrounger. more in tune with playtime at primary.
the poor are being set up for hell, with you coming after, can you really not see past your nose?
mysay.com
says...
9:51pm Wed 2 Nov 11
Strawberry71
says...
10:10pm Wed 2 Nov 11
Rumpole wrote:Hahaha!
Realisitic wrote:Stick your tongue back in!
Sounds to me like you're part of this massive blame culture - blame, blame, blame, never your fault.
For the record, I don't work for Rossendales and I am a woman, so your last comment, really makes you sound like a silly little school boy.
Any way time to sign off now, bills to pay, work to do. You know how it is - oh sorry, you probably don't!
Obviously you have not read my comments or you simply fail to understand what i have written.
BILL PAYING SELF-EMPLOYED HOME-OWNER
9p.m. and you have work to do, must be cold on them there street corners at this time of year!
Strawberry71
says...
7:41am Thu 3 Nov 11
chris283
says...
8:57am Thu 3 Nov 11
Hardworker2
says...
9:45am Thu 3 Nov 11
Predicto
says...
9:50am Thu 3 Nov 11
Hardworker2
says...
10:00am Thu 3 Nov 11
Predicto
says...
10:04am Thu 3 Nov 11
Waveflute
says...
11:14am Thu 3 Nov 11
mysay.com
says...
12:42pm Thu 3 Nov 11
Waveflute
says...
1:17pm Thu 3 Nov 11
Waveflute
says...
1:17pm Thu 3 Nov 11
Realisitic
says...
2:33pm Thu 3 Nov 11
Waveflute
says...
2:49pm Thu 3 Nov 11
PK Bailey
says...
3:07pm Thu 3 Nov 11
Hardworker2
says...
5:45pm Thu 3 Nov 11
mavrick wrote:Maverick you r so right - creditors can use the courts and guess what the get a judgement and the bailiffs come to enforce it! And rightly bloody so...
People who do this kind work are moronic lying bullying thugs, like clampers. the general public should be able to use these parasites as target practice.
There are plenty of options open to a creditor via the courts.
Hardworker2
says...
5:49pm Thu 3 Nov 11
mysay.com
says...
5:58pm Thu 3 Nov 11
Waveflute
says...
7:11pm Thu 3 Nov 11
Realisitic
says...
8:16pm Thu 3 Nov 11
Rumpole
says...
8:35pm Thu 3 Nov 11
Rumpole
says...
8:43pm Thu 3 Nov 11
Waveflute
says...
8:58pm Thu 3 Nov 11
Rumpole
says...
9:31pm Thu 3 Nov 11
Ronnietate
says...
9:41pm Thu 3 Nov 11
Ronnietate
says...
9:42pm Thu 3 Nov 11
Rumpole
says...
10:07pm Thu 3 Nov 11
mysay.com
says...
10:22pm Thu 3 Nov 11
Rumpole
says...
10:46pm Thu 3 Nov 11
mysay.com
says...
12:03am Fri 4 Nov 11
Waveflute
says...
9:14am Fri 4 Nov 11
mysay.com
says...
9:45am Fri 4 Nov 11
mysay.com
says...
10:13am Fri 4 Nov 11
makaveli96
says...
1:56pm Fri 4 Nov 11
peely
says...
9:11pm Fri 4 Nov 11
Strawberry71 wrote:Well said luv !!
Absolute rubbish that she has no clue what her employees are up to. More like a blind eye is turned to keep her in the lifestyle she's become accustomed to. I recently had a run in with some bailiffs in Pendle. I'm a single mum working full time...my rent and council tax alone takes up just over half my monthly wage and unfortunately I got a little behind with things and ended up with a bailiff wanting £285. (mostly made up of fake charges) I sought help from the Consumer Action Group and quickly realised these charges were made up which was proved when they refused to give me a breakdown of charges. I proved them wrong on many of these 'false visits' and 'van fees' and the bailiff referred my debt back to the office as he had been caught out. I intend to report him to the court that certified him with my findings. Owing a debt is one thing, and yes, it has to be collected...but these parasites see that as an opportunity to steal money from those who are least able to afford it. So all those saying 'Well you should pay your bills'...walk a day in my shoes. It's not that easy and these parasites make it all the more harder. See if I was sat on my backside churning out kids and getting everything paid for i'd be worry free wouldn't I? But no. I pay the cost of having some pride. Parasites. The lot of them.
Tryst46
says...
11:13pm Sat 5 Nov 11
up_norf
says...
3:46pm Tue 8 Nov 11
seamanarts
says...
12:39am Sun 13 Nov 11
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Norm de Plume says...
12:08pm Wed 2 Nov 11